Nintendo president Satoru Iwata said he's "very sorry" for the issues that greeted Wii U buyers on day one.
Instead of enjoying their new gadget, Wii U owners were initially unable to use several services, such as Miiwerse and Hulu Plus. They were also unable to play Wii games, and some of these issues were quickly fixed with a big network update, but it took several days for certain services, including Hulu Plus and YouTube, to start functioning.
"I feel very sorry for the fact that purchasers of Wii U have to experience a network update which takes such a long time, and that there are the services which were not available at the hardware's launch," Iwata told IGN.
On the bright side, Iwata promised "advancements and improvements" await Wii U owners from now on.