The article was last updated at 1:29 p.m. ET.
Time Warner Cable suffered a nationwide outage on Wednesday morning, leaving many users unable to access the Internet.
The company issued a statement to Mashable, acknowledging the outage and reporting that much of its service had been restored. TWC said the service outage was due to an issue with its "Internet backbone" that occurred during routine maintenance.
At 430am ET this morning during our routine network maintenance, an issue with our Internet backbone created disruption with our Internet and On Demand services. As of 6am ET services were largely restored as updates continue to bring all customers back online.
New York Governor Andrew Cuomo released a statement that reiterated his position that cable company merges -- Comcast made a deal to acquire Time Warner Cable that awaits regulatory approval -- should be tightly regulated.
Today's widespread internet outage that has apparently impacted more than 11 million customers at Time Warner – which is based in New York – is a stark reminder that our economy is increasingly dependent on a reliable broadband network. That is one of the reasons why I pushed for a stronger standard of review for cable company mergers earlier this year. “I have directed the New York State Department of Public Service to investigate this outage as part of its review of Comcast's proposed merger with Time Warner.
There were areas that were still reporting a high volume of issues as late as 8:50 a.m. ET. The outage extended from the East to West Coasts of the U.S., with the reports from Los Angeles, to New York, to Charlotte, North Carolina. Below are the outage maps, provided by downdetector.com, taken at various times throughout the morning that show the recovery over time.
8:50 a.m. ET
8:07 a.m. ET
7:25 a.m. ET
The below, also provided by downdetector.com, shows the Time Warner Cable complaints over the last 24 hours, in Eastern time. The number of reports spiked in the early morning hours.
