It's not delivery. It's Iggy.
Grammy-nominated rapper Iggy Azalea was not taking any nonsense from Papa John's when she posted a text message conversation with her local pizza franchise on Twitter just a few hours before hitting the red carpet.
@PapaJohns I ordered a cheese pizza but instead I got tons of calls and messages like this one. pic.twitter.com/fgKhydivXb— IGGY AZALEA (@IGGYAZALEA) February 8, 2015
@PapaJohns and this is all your supervisor has to say about it #ProfessionalAsFuck pic.twitter.com/kyQMWQADSq— IGGY AZALEA (@IGGYAZALEA) February 8, 2015
Azalea claims that a Papa John's driver had given the musician's phone number to a relative after delivering her order. When she notified the manager, they apparently did not take any action against the driver, but only offered to give "updates."
In the text conversation to the Papa John's manager, Azalea asked to see pictures of the driver, but her request was refused. She continued to air her grievances on Twitter until the franchise took notice.
And the supervisors at @PapaJohns refuse to send pictures of their employess so you can identify who it is that steals your information— IGGY AZALEA (@IGGYAZALEA) February 8, 2015
You know, to protect their privacy... Too bad they don't value the privacy of their customers also. #DamnShame— IGGY AZALEA (@IGGYAZALEA) February 8, 2015
. @PapaJohns was my favorite pizza but the drivers they use give out your personal phone number to their family members.— IGGY AZALEA (@IGGYAZALEA) February 8, 2015
Papa John's responded to the rapper with an apology but, so far, no further action has been reported by Azalea or the franchise.
@iggyazalea #We should have known better. Customer and employee privacy is important to us. Please don’t #bounce us!— Papa John's Pizza (@PapaJohns) February 9, 2015
Azalea is, no doubt, commemorating her feud with her garlic knot-inspired hairstyle.
Iggy Azalea, sporting a stunning crown of garlic knots— Sam Lansky (@samlansky) February 9, 2015
UPDATE, Feb. 9, 10:02 a.m. ET: The DiGiorno Pizza franchise commiserated with the rapper by sending their condolences via their Twitter account. It is very possible that Iggy has sworn off delivery pizza for a while.
@DiGiornoPizza I know right!— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
UPDATE, Feb. 9, 3:38 p.m. ET: Azalea has continued to blast tweets, demanding answers from Papa John's about her stolen information, going so far as to threaten a lawsuit if "satisfactory" action does not take place, according to the singer.
@PapaJohns I don't think data breach is funny. I expect you to contact me to explain how you are going to rectify your breach— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
@PapaJohns of my personal information in a satisfactory and professional way or lawsuit will be filed.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
I see some of the more mentally challenged blogs think I'm having a war with papa johns. No, I just want answers & they have none.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
They are a company that retains your address, name, number & CREDIT card information, expiration cvc number etc.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
A lot of damage can be done if that falls into the wrong hands, we give them this information with the expectation it remains confidential.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
When an employee steals information it's called data breach. It's illegal. There are steps a corporation is supposed to follow afterward.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
They don't include tweeting out song lyrics to the customer making the complaint, it's really unprofessional. I want a real answer.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
If someone at T-Mobile got your # after you paid a bill and started calling over and over, you'd expect a real resolution via the company.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
You wouldn't expect a tweet that said something like "uh oh! Don't let him use up all your minutes girl!" From the company.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
You wouldn't expect the supervisor to say "don't worry! His mom has spoken with him!"— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
And you'd probably want to get a new credit card too.— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
I want answers @papajohns why is customer confidentiality a joke to your company?— IGGY AZALEA (@IGGYAZALEA) February 9, 2015
UPDATE, Feb. 10, 1:35 p.m. ET: According to the Hollywood Reporter, Papa John's has taken action to remedy the situation with Azalea. A representative said in a statement, "privacy of our customers and employees is extremely important to us. Papa John's has taken appropriate disciplinary action with regard to the employee involved. We are reaching out directly to Ms. Azalea and hope to resolve this incident and make it right."
@IGGYAZALEA We’ve been trying to get in touch with you. Please follow us so we can DM you.— Papa John's Pizza (@PapaJohns) February 9, 2015