Apple is giving a $50 credit if you paid for a new iPhone battery in 2017

Apple's mea culpa on iPhone batteries continues.
 By 
Jake Krol
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Back in December Apple announced the iPhone battery replacement program amid the "slow down" controversy. It brought the price for repair down from $79 to $29, but the company didn't provide much help to customers who had already paid for a replacement.

That changes today. Apple is now offering a credit for some replacements made in 2017.

Customers with an iPhone 6 or newer model who paid for an out-of-warranty battery replacement between January 1 through December 28, 2017, can now expect a $50 credit. Apple will be reaching out to eligible customers until July 27, 2018 with instructions how to receive the credit.

An important caveat: In order to receive the credit, you had to have your iPhone repair done by an authorized Apple service location. If you don't hear from Apple by August 1, but believe you're eligible for a credit, you have until December 31, 2018 to contact the company via the support page, though you'll need to provide proof the repair was done by an authorized service location.

The iPhone battery slowdown saga began when GeekBench discovered some older iPhones were running slower than expected. Diving into the numbers, the researchers found evidence the iPhone 6, 6S, and 7 would run at throttled speeds in some conditions. John Poole, the researcher who published the study, explored the origin of the problem on the MashTalk podcast.

In the wake of the controversy, Apple first issued an apology and then revamped its battery replacement program that brought the cost down for users affected by the issue. It also launched a new Battery Health panel in Settings as part of iOS 11.3, which allows customers to see if their battery is affected and control whether or not the phone will slow down in response to it.

Apple appears to be extending their apology now by offering this $50 credit to customers who paid the full $79 for a battery replacement in 2017. However, after December 31, 2018 both battery programs will expire.

Topics Apple iPhone

Mashable Image
Jake Krol

Jake Krol was a Tech Writer at Mashable and had been at the company May–December 2018. He holds a degree in Media & Communication from Muhlenberg College. Jake has a big love for all things tech, and is a huge Springsteen fan and also a native New Jerseyan.

Mashable Potato

Recommended For You
A controversial dating app uses credit scores to create matches
By Jack Dawes
Man using a smartphone to check his credit score to apply for a loan to the bank. Online credit score ranking check concept. - stock photo

Apple's iPhone 18 Pro Max will have impressive battery life, report claims
Apple iPhone 17 Pro Max

3 AdultFriendFinder features exclusive to paid users
By Jack Dawes
Plus signs coming out of treasure chest

T-Mobile is giving away the Apple iPhone 17 for free — offer ends today (April 1)
Apple iPhone 17e on composite background


More in Tech
The Earth is glowing in new Artemis II pictures of home
One half of the Earth is seen floating in space through the open door of the Orion spacecraft.

Doomsday Clock now closest to midnight ever
A photograph of the Doomsday Clock, stating "It is 85 seconds to midnight."

Hurricane Erin: See spaghetti models and track the storm’s path online
A map showing the predicted path of Tropical Storm Erin.

Tropical Storm Erin: Spaghetti models track the storm’s path
A prediction cone for Tropical Storm Erin.

NASA to build a nuclear reactor on the moon by 2030, report states
The lunar surface.

Trending on Mashable
NYT Connections hints today: Clues, answers for April 4, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 4, 2026
Wordle game on a smartphone

NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

New Samsung TVs just dropped: Meet the new (but not) The Frame Pro and a curiously Frame Pro-like OLED TV
Samsung S95H OLED TV with purple abstract screensaver hanging on wall
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!