Uber forced to raise prices by up to 80% in Hong Kong

It's a win for local taxis, but a loss for commuters.
 By 
Yvette Tan
 on 
Uber forced to raise prices by up to 80% in Hong Kong
Mandatory Credit: Photo by AP/REX/Shutterstock (8881547a) The Uber app icon is displayed on an iPhone in New York. A new feature on the ride-hailing app, which is coming out Tuesday, aims at making it easier for its users to set up trips for other people who don't know their way around a smartphone and need help getting around town Uber Hailing Rides For Others, New York, USA - 26 Jun 2017 Credit: AP/REX/Shutterstock

If you're going to be hailing an Uber in Hong Kong -- expect to pay a lot more, starting today.

The ride hailing giant has hiked its minimum fare in the territory by as much as 80 percent, a decision that came after an "evaluation of the marketplace."

Uber announced that the price hike starting Monday would affect UberX, UberBlack and UberAssist services.

The company will also be introducing an additional booking fee of $0.64 (HK$5).

For UberX for example, the minimum fare from Kowloon to the New Territories would be raised from $3.20 (HK$25) to $5.11 (HK$40) -- with the booking fee charge, that's $5.75 (HK$45).

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Original image has been replaced. Credit: Mashable

Though the numbers might sound small, it's a proportionally huge increase of as much as 80 percent.

It's also a move that will nudge fares for shorter rides on Uber higher than taxis.

Taxis in Hong Kong charge a minimum fare of HK$24, which was previously comparable to Uber's base of HK$25. Uber's new base fare of HK$40 however, means local cabbies now have an advantage.

The ride hailing service had, after all, previously prided itself on being more affordable than a taxi in Hong Kong.

However, Uber has clarified that the fare hike mainly affects short rides. Longer rides that exceed HK$40 will not be affected, a spokesperson told Mashable.

"The increase in the minimum fare will only result in a higher overall price for riders taking shorter trips, or those where the fee for the trip falls below the minimum fare.

"Riders travelling further, where the fee for the trip falls above the minimum fare, won’t see any change as a result of the fare increase."

Local cabbies vs Uber

The revised prices also come as Uber endures an ongoing tussle with the powerful local taxi association, and pressure from the government, which still has not blessed it with legal status.

Just this year, police arrested at least 21 Uber drivers on suspicion of picking up passengers without a hire car permit and third-party insurance.

The city has an 18,000 strong cab force, and equally strong taxi associations, that have put pressure on local government to crack down on Uber -- so perhaps the price increase will at least pacify cab drivers, for now.

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Credit: Favre/Epa/REX/Shutterstock

In a statement released on Sunday, Uber said that its adjustments were based on an "evaluation of the marketplace," adding that the booking fee would help cover "administrative cost."

"We are committed to continue our investment here in Hong Kong," it said. "To ensure a seamless Uber experience for both riders and driver-partners."

UPDATE: Aug. 21, 2017, 5:11 p.m. SGT Updated with Uber's comments on fare structures for shorter rides.

Topics Uber

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Yvette Tan

Yvette is a Viral Content Reporter at Mashable Asia. She was previously reporting for BBC's Singapore bureau and Channel NewsAsia.

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