Checkout worker praised for letting girl with autism scan her mum's shopping

"What a wonderful lady!"
 By 
Rachel Thompson
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

LONDON -- A supermarket employee who let a visually-impaired autistic child play with the checkout has been praised by thousands of people online. 

The child's mother -- Amanda Wilkins -- posted a moving thank you message on Morrisons' Facebook page, which was shared more than 88,000 times. 


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"I would like to say a massive thank you to the lady in the photo (sorry didn't see her name) who helped me today at Morrisons in Basingstoke," wrote Wilkins on Facebook. 

"I have two children that are both registered blind and are also autistic. As you can imagine shopping is not an easy thing for me to do, at the checkout both girls decided to go into meltdown and this very kind lady decided to help instead of judge," she continued. 

"A dream come true for Holly who loves playing 'shops'. It melts my heart to come across people that are prepared to go the extra mile, and little acts of kindness makes a massive difference to my world," wrote Wilkins. 

Thousands of people commented on the post, praising the employee, and local shoppers managed to identify the woman as Lin. 

"Lin is one of the nicest people in Morrisons. She's always so helpful and cheerful," wrote one commenter. 

"Well done Lin... We need more of you in this world," wrote another. 

"What a wonderful lady," read another comment. 

Lin's boss -- Morrisons store manager Simon Nellis -- commented on the post, and said he would be rewarding Lin by putting her on the store's 'wall of fame', and presented Lin with a bunch of flowers and a gift card. 

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

"That's my Lin! Thanks for sharing this -- I make a massive fuss of my team when they do great, natural things for our customers like this and they also go on our wall of fame. I can now do this with Lin," wrote Nellis. 

Morrisons' social media manager Harriet also got involved, stating how proud Morrisons of her. 

"Well, I don't know where to start with this one Amanda just reading this story has brought a tear to my eye," wrote Harriet. 

"What an amazing lady Lin is and what a credit she is to our company, we are very proud to say she works for Morrisons," she continued. 

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Rachel Thompson, sits wearing a dress with yellow florals and black background.
Rachel Thompson
Features Editor

Rachel Thompson is the Features Editor at Mashable. Rachel's second non-fiction book The Love Fix: Reclaiming Intimacy in a Disconnected World is out now, published by Penguin Random House in Jan. 2025. The Love Fix explores why dating feels so hard right now, why we experience difficult emotions in the realm of love, and how we can change our dating culture for the better.

A leading sex and dating writer in the UK, Rachel has written for GQ, The Guardian, The Sunday Times Style, The Telegraph, Cosmopolitan, Glamour, Stylist, ELLE, The i Paper, Refinery29, and many more.

Rachel's first book Rough: How Violence Has Found Its Way Into the Bedroom And What We Can Do About It, a non-fiction investigation into sexual violence was published by Penguin Random House in 2021.

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