Microsoft is blocking some PCs from getting the Windows 10 Creators Update

If you want the new Windows 10 Creators Update, you better have a new computer.
 By 
Brett Williams
 on 
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Original image has been replaced. Credit: Mashable

Microsoft definitely wants you to upgrade its sparkly new Creators Update for Windows 10 -- unless you have a old PC.

The company began rolling out the software update a few weeks ago, giving Windows users with "newer devices" first access to the Creators update, which includes amped-up protection via Windows Defender, improvements to the Edge browser, and new 3D capabilities.

Apparently, the Update has been too much to handle for some of the older devices running Windows 10, so Microsoft is actually blocking some users from the upgrade. John Cable, Director of Program Management for Windows Servicing and Delivery, wrote a blog post earlier this week to confirm that Microsoft has been deploying blocks to prevent the rollout from reaching devices that might be affected by user-reported issues, at least until the problems are solved.

"We decide what to block based on user impact, and blocking issues are a high priority for us to address as quickly as possible," he wrote. "During the time it takes to address an issue, we want to limit the number of customers exposed to that issue."

The reported problems with Creators Update don't appear to be major -- as an example, Cable mentioned a hangup with Bluetooth connectivity for computers using specific series of Broadcom radios. But the block will keep users from losing access to parts of their PC's functionality, which seems like a fair reason to keep them off on the new software.

Microsoft recommends for its users to hold off on the Creators Update until it's offered via the phased rollout, which will be made available for all devices after reported issues are resolved. For Windows owners with older computers, that might take some time -- so more savvy users can upgrade manually at their own discretion, and handle the bugs on their own.

There is a degree of irony here -- when Windows 10 was first introduced, Microsoft infamously prodded users into the upgrade and even lost a lawsuit after a California woman claimed she was forced to install the OS without her permission. Now, eager users looking to jump into the newest version of the software are being told to pump the brakes.

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Brett Williams

Brett Williams is a Tech Reporter at Mashable. He writes about tech news, trends and other tangentially related topics with a particular interest in wearables and exercise tech. Prior to Mashable, he wrote for Inked Magazine and Thrillist. Brett's work has also appeared on Fusion and AskMen, to name a few. You can follow Brett on Twitter @bdwilliams910.

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