Apple restores iCloud after outage impacts 200 million people

 By 
Samantha Murphy
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Apple's iCloud services are back up and running after a seven-hour issue that affected about 40% of users.

The company confirmed on its system status dashboard that users "may have experienced slower than normal response when using most iCloud services."

Eleven services experienced major issues starting around 2:30 a.m. ET. By 9:30 a.m., Apple updated its support page to show that service had been restored.

Affected services included iCloud Mail, iCloud Drive, Photos, Documents, Find My iPhone, Back to My Mac, iCloud Backup, iCloud Keychain, iCloud Mail, iMovie Theater and iWork for iCloud Beta.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Although Apple didn't say how many account holders make up the 40% affected, it's believed there are 500 million iCloud members, bringing the estimate to 200 million users impacted by the slow service issues. It appears the issue affected users worldwide.

iCloud is down.... Can't send emails using iCloud account. @APPLEOFFIClAL please fix it! #iClouddown #icloud pic.twitter.com/NPgAi8sb2I— John Njenga CPA (@njenga) May 21, 2015

Can’t sign-in to iCloud.. All my iDevices and Macs are crying.. ;) #iCloudDown— Alen Peter (@alenpeterlive) May 21, 2015

While the company said its services have been repaired (and hasn't commented on the reason for the issues), some users are still having problems accessing their accounts.

#iclouddown still can't access calendar, reminders, etc in spite of status website saying everything's fine— Bob Keefe (@BobK60517) May 21, 2015

Apple did not immediately respond to a request for comment.

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