Charles Schwab & Co. has been suffering from denial-of-service attacks, blocking access to the site for two hours on Tuesday and slowing the online operations of the financial services firm intermittently on Wednesday.
In a message posted to Schwab's website, Walt Bettinger, president and CEO of Charles Schwab, explained the site's slow performance was a result of a "'denial of service' attack penetrated by a third party." Bettinger said that no client accounts or data was compromised.
"Based on the history of denial of service attacks on other companies, we anticipate these attacks may continue against our industry -- and us -- for some time," Bettinger acknowledged. "We will continue to work with the industry and law enforcement to ensure our web sites are available without interruption." He suggested that customers thwarted by poor website performance visit a local branch or place a call to 800-435-4000.