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Known as a company that innovates in many fields, IBM dishes out an interesting Web 2.0-ish gem every now and then. The latest is CoScripter, which launches today; it's a Firefox plugin that lets you automate various mundane tasks which you regularly do online. These can be checking your email or, for example, doing a Google search for some term. Another possible use for CoScripter is recording a complex process and giving the script to employees of a company as grounds for training.
No programming or scripting knowledge is required from the user; CoScripter captures the step of a process by watching you do it, and creates a script out of it. Better yet, the scripts are integrated into a wiki which makes them easy to share among users. IBM calls this process "programming by demonstration", and anyone who has ever created a macro in Office, for example, will have no problem understanding the concept.