Netflix to Stop Sending Those Messages About Slow Internet -- for Now

 By 
Stan Schroeder
 on 
Netflix to Stop Sending Those Messages About Slow Internet -- for Now
Credit: Mashable composite. iStock, totallyPic.com

Netflix will soon stop sending its users messages blaming their broadband providers for poor streaming quality.

Netflix announced it would end the "small scale test" on June 16, which started in early May.

The messages aren't gone for good. In a blog post, Netflix said it will "evaluate rolling [the test] out more broadly."

Netflix also addresses criticism from some broadband providers -- primarily Verizon, which issued a cease and desist against these messages last week -- that claim Netflix itself could be blamed for the degraded experience.

"We pay some of the world’s largest transit networks to deliver Netflix video right to the front door of an ISP. Where the problem occurs is at that door -- the interconnection point -- when the broadband provider hasn’t provided enough capacity to accommodate the traffic their customer requested," says Netflix.

Mashable Image
Netflix's ISP speed index for May 2014 shows Comcast and Verizon both dropping down two spots in rankings. Credit: Mashable/Netflix

Netflix's ISP Speed Index for May, the company's measure of which ISPs provide the best streaming experience to Netflix users, shows Comcast and Verizon FIOS dropping in the rankings, to No. 5 and No. 10, respectively.

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!