Twitter Fixes DM Issues, Restoring Missing Messages

 By 
Samantha Murphy
 on 
Twitter Fixes DM Issues, Restoring Missing Messages
Credit: Mashable, Christina Ascani

UPDATE: June 12, 10:30 a.m. ET: Twitter has since fixed the issue. Some users are reporting they are now receiving old messages that were never delivered. The original story appears below.

If you've been experiencing issues with Twitter direct messages for the past week or so, you're not alone. Users have been tweeting complaints that DMs are mysteriously disappearing or not showing up at all during private conversations with other members.

When Mashable reached out to Twitter for comment, a spokesperson directed us to a tweet sent from the company earlier this week, noting that it was looking into the issue. No update has yet been provided, but new complaints keep rolling in.

The issue with missing direct messages is now resolved. We are working to restore affected DMs as soon as possible.— Twitter Support (@Support) June 12, 2014

While some users are receiving only partial messages, others are getting notifications about DMs but don't see them appear when checking their account's inbox.

@Support @HeySamantha yea I keep seeing the preview of the MSG in my iOS notifications but it's not there when I go to inbox!!!— Nekware (@nekware) June 11, 2014

The issue seems to be affecting both web and app versions of Twitter.

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