Snapchat is getting better at apologizing.
Just days after the messaging service finally apologized to users for a massive security breach, Snapchat apologized again, this time for complaints about excessive spam.
Hundreds -- if not thousands -- of users took to Twitter over the weekend to complain about being bombarded with spam chats (or "snaps") following the security breach. More than a few assumed that the breach was the cause ofthe spam, but Snapchat claims that is not the case.
"We’ve heard some complaints over the weekend about an increase in Snap Spam on our service," the company wrote in a blog post Monday. "We want to apologize for any unwanted Snaps and let you know our team is working on resolving the issue. As far as we know, this is unrelated to the Find Friends issue we experienced over the holidays."
Instead, Snapchat suggests the surge in spam was due to the service growing "quickly."
Based on a glance of complaints on Twitter, the spam appears to be similar to traditional email spam, with many posting screen grabs of weight loss and penis enlargement promotions:
even snapchat spam thinks I'm fat pic.twitter.com/r3PWMxDns8— marc brockwell (@marcbrockwell) January 12, 2014
Lol snapchat spam pic.twitter.com/VPFnPBDAxp— John Worthington (@joningtonn) January 13, 2014
Snapchat spam is just weird pic.twitter.com/BWonAhApiV— Connor (@connahomie) January 11, 2014
Some users went so far as to suggest that the spam would be Snapchat's undoing:
And just like that the @Snapchat spam starts pouring in...should have taken the $4B before it got out of control— Anthony Campanella (@RealAnthonyCamp) January 13, 2014
Snap chat is gunna get dry REAL quickly if I keep getting these damn spam advertisements— Phill Kirbzmore (@iMeanKirby) January 13, 2014
If you're worried about receiving spam, Snapchat suggests changing your settings so that "only my friends" can send you snaps.