After waiting in line and shouting your order, your name is called and a nice cup of coffee falls into your hands -- this may be the best part of your day.
Until you realize that they spelled your name wrong. And not just a letter or two off from the common spelling, they completely obliterated it, decimating your precious branding into nothing more than phonetics.
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Post by Paul Gale Comedy.
But why? Surely anyone competent enough to hold a job at Starbucks can spell "Brian," right? Paul Gale Comedy tells us the insider truth.
UPDATE, September, 12, 2:49 p.m. ET: We have updated the post with an embed of the video from Facebook.
UPDATE, September, 12, 1:35 p.m. ET: The video in this post has been removed from YouTube due to a copyright infringement notice from BMG Right Management. We will update the post when a new version of the video is available.
BONUS: 7 Things You Didn't Know About Starbucks