"The people couldn't get a hold of me...my phone would ring and ring and ring to them, but wouldn't do anything to me," she explains, adding that she also had trouble with e-mail. "My phone was bad; it wasn't just that the antenna was bad, it was bad," she said.
From her explanation, one can gather that the bulk of the problems she had weren't caused by the antenna; Whoopi simply had bad luck and received a faulty device. It can happen with any phone, from any manufacturer, but it certainly doesn't help Apple in the middle of a PR mess that some have already dubbed the "Antennagate."
Whoopi does give some praise to other Apple products throughout the clip; she said she "loves the iPad," and adds that she never had any problems with an older version of the iPhone -- which, we guess, also doesn't sound too good to Apple at this particular point in time.