YouTube’s founders Steve Chen and Chad Hurley and their coterie of troubleshooters are, as we’re all well aware, busy with takedown notices and other legal responsibilities. So when they determined it necessary recently to try to spruce up their thoroughly (and somewhat ironically) text- and JPEG-based Help Center, they decided to seek the aid of the camera-wielding public to get the job done. If you’d like, consider the task presented to be a moment for community service, a way to guide your fellow YouTubers right. A way to give back to the service that has brought you plenty of dog-on-skateboard reruns and an unnatural and potentially unhealthy fixation on Canadian pop idol Avril Lavigne. “Users helping users,” is how the company has optioned it.
