Watch the 1x NEO household robot attempt to do chores

Can this $20,000 robot actually help you around the house?
 By 
Tim Marcin
 on 
the neo robot against a white background
Credit: Courtesy of 1X Technologies/Eli Russell Linnetz

Robotics company 1X officially launched its humanoid NEO Home Robot this week, opening up pre-orders for customers who want to live in a robot-assisted future.

"Humanoids were long a thing of sci-fi...then they were a thing of research, but today — with the launch of NEO — humanoid robots become a product. Something that you and me can reach out and touch," 1X CEO and founder Bernt Børnich said in a blog post announcing NEO's launch.

Understandably, people are a bit skeptical that a $20,000 robot will actually help them. (To be fair, the company also says there will be a $500 monthly subscription option for a robot.)


You May Also Like

The videos we've seen thus far have shown, let's say, mixed results.

Here's 1x's own video about the robot, which includes it performing chores like answering the door or doing laundry.

The reality of the NEO robot, however, is that it struggles to do basic things on its own. The Wall Street Journal published a video testing it, and almost everything required a skilled, remote operator taking control of the robot. So that means the robot, as it stands, is often a remote, human-controlled butler with someone who has to look into your home to complete tasks.

On its own, the robot took five minutes — including some comically awkward bending — to poorly load three items into a dishwasher.

Here's the full WSJ video, which discusses the experience of testing the NEO robot in more depth.

Here's the robot doing the 6-7 trendwill it ever die? — while being controlled by a human.

Here it is dancing, again controlled by a human.

So yes, you can buy a humanoid helper as if it were the future. But it's not quite the fully autonomous robot you might've expected.

close-up of man's face
Tim Marcin
Associate Editor, Culture

Tim Marcin is an Associate Editor on the culture team at Mashable, where he mostly digs into the weird parts of the internet. You'll also see some coverage of memes, tech, sports, trends, and the occasional hot take. You can find him on Bluesky (sometimes), Instagram (infrequently), or eating Buffalo wings (as often as possible).

Mashable Potato

Recommended For You
MacBook Neo review: I think Apple's going to sell millions of these
indigo macbook neo opened to home screen in front of purple background

MacBook Neo: Here's everything reviewers didn’t like
MacBook Neo


The best MacBook deals in Amazon's Big Spring Sale — record-low prices, including the MacBook Neo
two macbook neos on display with smiley face sticker that reads 'sale'

CES 2026: TDM’s Neo headphones turn into speakers with a simple twist
TDM Neo Hybrid Headphone Speakers

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone


NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.

You can track Artemis II in real time as Orion flies to the moon
Victor Glover and Reid Wiseman piloting the Orion spacecraft
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!