Amazon's latest AI shopping feature produces quick audio product summaries

No need to sift through reviews anymore.
 By 
Samantha Mangino
 on 
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A phone on a blue background showing the Amazon app.
Credit: Amazon

Amazon is aiming to make shopping just a bit easier. This week, Amazon launched a new generative AI feature that produces short audio summaries, detailing everything you need to know about a product.

The audio descriptions, which Amazon is calling "hear the highlights", are created from on-page product summaries, reviews, and information from other websites, crafting short snippets that deliver everything you need to know about a product. The product summaries are now available on a limited number of items on Amazon and for US customers only. To access "Hear the highlights", you can do so in the Amazon app.

This is just the latest feature in Amazon's AI line-up. Launched in 2024 but still in beta testing, Amazon's Rufus is a chatbot to help you find the right product. You can chat with Rufus to ask questions about which coffee maker is right for you. Within product pages you can ask Rufus details about a product and get quick answers without needing to do the research yourself.


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If you're looking to use Amazon's "hear the highlights", here's how.

How to use "hear the highlights"

A screenshot of the Amazon app showing a product with a "hear the highlights" blurb.
Credit: Amazon

"Hear the highlights" is only available within the Amazon shopping app for US-based customers. When you click into a product page, you'll see a "hear the highlights" button. By clicking on the button, you can then hear the short summary, delivering the essential production description, helping you make your choice.

This feature is only available on certain products. You can view it now on the following listings:

portrait of a woman wearing glasses
Samantha Mangino
Shopping Reporter

Boston-based Shopping Reporter, Samantha Mangino, covers all things tech at Mashable, rounding up the best products and deals. She’s covered commerce for three years, spending extensive time testing and reviewing all things home, including couches, steam irons, and washing machines. She thoroughly vets products and internet trends, finding out if those cozy gamer chairs are really as comfortable as TikTok claims.

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