Amazon Ring plans to use facial recognition scans

The new “familiar faces” feature is raising privacy concerns
 By 
Christianna Silva
 on 
The Ring Outdoor Cam Pro camera, from left, Ring Wired Doorbell Plus, and Ring Wired Doorbell Pro camera during Amazon's product event in New York, US, on Tuesday, Sept. 30, 2025. Amazon.com. Inc. is kicking off an end-to-end overhaul of its hardware business by rebuilding two of its flagship Alexa devices: the Echo and the Echo Show.
Ring cameras just got a facelift? Credit: Michael Nagle/Bloomberg via Getty Images

Amazon is adding facial recognition capabilities to its Ring devices — but not everyone’s smiling about its new “familiar faces” feature.

According to an Oct. 3 report from The Washington Post, Amazon Ring is using facial recognition in its home security doorbells and video cameras so your door can recognize and identify people you might know — like a family member or neighbor — and privacy experts have some concerns.

Amazon isn't explicitly calling this tech facial recognition and is, instead, opting for "familiar faces." In a Sept. 30 news post about the update, Amazon said the tool "intelligently recognizes familiar people and empowers customers to reduce notifications triggered by familiar people's routine activities."


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"The feature enriches Ring notifications, video events, and timeline with personalized context of who is detected, eliminating guesswork and making it effortless to find and review important moments involving specific familiar people across the Ring App experience," Amazon wrote.

The Post reported that the feature is optional for Ring device owners, but privacy advocates still aren't thrilled, since the people being recorded aren't able to consent to it. While you might already use facial recognition in some of your tech — like unlocking your phone — the Ring poses additional risks because of its history of social, privacy, and legal questions, the Post wrote. That's because the difference here is that you're choosing to use facial recognition to unlock your phone — the food delivery workers and kids playing on the street aren't making that choice with your doorbell camera.

"It’s troubling that companies are making a product that by design is taking biometric information from people who are doing the innocent act of walking onto a porch," Adam Schwartz, privacy litigation director for the consumer advocacy group Electronic Frontier Foundation told the Post.

As the New York Times' Wirecutter pointed out, Ring also has a new feature that allows users to instruct their cameras to automatically respond to specific visitors in specific ways via the Alexa+ Greetings, like calling your brother by name or telling your partner you love them or your neighbor to please leave you alone. Amazon also announced its AI-powered Search Party feature, which is intended to help find lost dogs. It's left on by default, according to The Verge.

Topics Amazon Cameras

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Christianna Silva
Senior Culture Reporter

Christianna Silva is a senior culture reporter covering social platforms and the creator economy, with a focus on the intersection of social media, politics, and the economic systems that govern us. Since joining Mashable in 2021, they have reported extensively on meme creators, content moderation, and the nature of online creation under capitalism.

Before joining Mashable, they worked as an editor at NPR and MTV News, a reporter at Teen Vogue and VICE News, and as a stablehand at a mini-horse farm. You can follow her on Bluesky @christiannaj.bsky.social and Instagram @christianna_j.

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A Ring Outdoor Cam Pro camera during a media preview at Amazon's headquarters in Seattle, Washington, US, on Wednesday, Sept. 24, 2025.

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