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Amtrak asks woman if she's still trapped in elevator months later

Thankfully, she made it out.

Brian Koerber

on September 8, 2016

Original image has been replaced. Credit: Mashable

For Amanda Carpenter, getting trapped in an elevator was a nightmare.

Back in February, the former communication director for Sen. Ted Cruz found herself in an unfavorable situation: she was trapped in an Amtrak elevator at Baltimore–Washington International Airport.

In an attempt to free herself from the commuter prison, Carpenter tweeted to her 90,000+ followers asking for help.

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To make matters worse, the elevator's certificate of compliance was well past its expiration date.

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On Wednesday, nearly seven months later, Amtrak came to Carpenter's rescue and responded to her original tweet, asking if she was still trapped inside the elevator.

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Amtrak later cleared up the confusion by stating that someone had recently re-tweeted the call for help, which put it back on its radar.

While social media slip-ups from brands are the norm on Twitter, Amtrak's failure to notice how much time had passed was a breath of fresh air. It was an honest mistake that anyone could have made.