Apple offers fixes for battery drain and missing data in iOS 14 and WatchOS 7

Get ready to do a full system reset, folks.
 By 
Adam Rosenberg
 on 
Apple offers fixes for battery drain and missing data in iOS 14 and WatchOS 7

If you've been struggling with a fresh set of technical issues since the mid-September launch of iOS 14 and WatchOS 7, Apple's got some potential fixes for you to try.

In a newly published support article, Apple runs through a list of issues that users of the new operating system updates have faced in recent weeks. These include missing or inaccurate data in health apps on iOS and WatchOS, those same apps not loading, and increased battery drain on iPhone and Apple Watch.

In all, there are seven bullet-pointed issues listed in the support article. Apple notes that users experiencing two or more of those issues should try a fairly involved set of steps that could lead to a fix. Note that the process includes a system reset for your iPhone, so be ready for that.

Apple asks users to unpair their phone and watch, then create an iCloud backup – specifically including your health data. Once that's done, you'll want to erase all settings and content from your iPhone, after which you're clear to restore your backed up iPhone and Apple Watch data.

According to Apple, following these steps should "prevent future data loss." You can find the specifics of each step laid out in much more detail in the support article.

Topics Apple

Mashable Image
Adam Rosenberg

Adam Rosenberg is a Senior Games Reporter for Mashable, where he plays all the games. Every single one. From AAA blockbusters to indie darlings to mobile favorites and browser-based oddities, he consumes as much as he can, whenever he can.Adam brings more than a decade of experience working in the space to the Mashable Games team. He previously headed up all games coverage at Digital Trends, and prior to that was a long-time, full-time freelancer, writing for a diverse lineup of outlets that includes Rolling Stone, MTV, G4, Joystiq, IGN, Official Xbox Magazine, EGM, 1UP, UGO and others.Born and raised in the beautiful suburbs of New York, Adam has spent his life in and around the city. He's a New York University graduate with a double major in Journalism and Cinema Studios. He's also a certified audio engineer. Currently, Adam resides in Crown Heights with his dog and his partner's two cats. He's a lover of fine food, adorable animals, video games, all things geeky and shiny gadgets.

Mashable Potato

Recommended For You
Apple's iPhone 18 Pro Max will have impressive battery life, report claims
Apple iPhone 17 Pro Max

Stephen Colbert reacts to missing Epstein files about Trump
A man in a suit on a talk show stage gestures with his arms wide.

Apple releases iOS 26.3: New wallpapers, Transfer to Android
iOS update on iPhone

Realme's 10,001mAh battery phone is real, and it's remarkably light
Realme P4 Power 5G

iOS 26.4 beta arrives: Here are 3 of its biggest new features
iOS 26.4's new Apple Podcast features shown on two iPhones and an iPad.

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone


Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!