Apple responds to people's tweets with entire commercials

Apple is providing some intense customer service.
 By 
Patrick Kulp
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

When it comes to fielding customer service questions on Twitter, most companies are content to respond with a simple at-reply.

But Apple is thinking different.

The Cupertino tech giant just released a series of iPad Pro commercials, each of which address an individual customer's social media concern.


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The ads each feature an actor holding a giant print-out of a tweet, while chatting with a helpful narrator. The tweets and usernames are real, but the avatars have been changed to match their presenters.

The idea is to demonstrate how the iPad might help with some of the real frustrations people have with their laptops.

See the four ads below:

Topics Apple iPad

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Patrick Kulp

Patrick Kulp is a Business Reporter at Mashable. Patrick covers digital advertising, online retail and the future of work. A graduate of UC Santa Barbara with a degree in political science and economics, he previously worked at the Pacific Coast Business Times.

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