Apple's massive outage has just been fixed

The App Store, Apple Music, and Apple TV were all down for over an hour.
 By 
Amanda Yeo
 on 
The Apple logo.
Credit: Julie Sebadelha / AFP via Getty Images

Apple just had a massive outage of its services, with users around the world unable to access everything from the App Store to Apple TV. Fortunately the tech giant appears to have since resolved the issue, leaving you free to stream your Apple Music playlist in peace.

First complaints of an outage began appearing shortly after Apple's systems went down at 3:13 p.m. PT / 6:13 p.m. ET, with multiple users notifying the company that they were unable to access services such as the App Store, Apple Music, or Apple TV. Mashable's testing found that attempting to access the Apple Store on an iPhone during the outage brought up a notification that it "cannot connect."

It quickly became apparent that the issue was impacting many more services, though. The official Apple Support Twitter/X account has not made any general announcement about the outage, however it did tell users who raised the issue to bookmark its System Status page for updates.


You May Also Like

Fortunately, Apple's services came back up at 4:35 p.m. PT / 7:35 p.m. ET, allowing Apple TV customers to resume streaming The Completely Made-Up Adventures of Dick Turpin without interruption.

Which Apple services were down?

Apple's website listed outages on:

  • App Store

  • Apple Arcade

  • Apple Books

  • Apple Fitness+

  • Apple Music

  • Apple Music radio

  • Apple Music Subscriptions

  • Apple Sports

  • Apple TV Channels

  • Apple TV+

  • AppleCare on Device

  • Audiobooks

  • Mac App Store

  • Podcasts

  • Subscription Purchase

So basically the majority of Apple's most popular services were down, though fortunately Apple Pay remained unaffected. Apple Music Classical was still up as well, which was good news for anyone who prefers Tchaikovsky to Taylor Swift.

As of writing, Apple's Systems Status page lists everything back up except for AppleCare on Device.

Several other Apple services are still experiencing issues though, including:

  • Apple Business Essentials

  • Apple Business Manager

  • Apple School Manager

UPDATE: Apr. 4, 2024, 11:15 a.m. AEDT Apple's Systems Status page now states that AppleCare on Device is back up as well.

UPDATE: Apr. 4, 2024, 11:39 a.m. AEDT The issues impacting Apple Business Essentials, Apple Business Manager, and Apple School Manager have now been resolved as well, meaning all of Apple's systems are now back up and running without problems.

Topics Apple

Amanda Yeo
Amanda Yeo
Assistant Editor

Amanda Yeo is an Assistant Editor at Mashable, covering entertainment, culture, tech, science, and social good. Based in Australia, she writes about everything from video games and K-pop to movies and gadgets.

Mashable Potato

Recommended For You
Microsoft 365 outage cause revealed
microsoft 365 logo on phone

Verizon outage: Why your phone says SOS, what we know so far
verizon logo on phone

Verizon outage may have impacted 911 calls
The Verizon logo on a building.

How bad was the Verizon outage? Really bad.
A Verizon store with a 'best 5G network' ad in the window

Microsoft 365 Outlook down: Microsoft breaks silence on outage
Microsoft logo

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.

Wordle today: Answer, hints for April 2, 2026
Wordle game on a smartphone

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!