Got a busted iPad 4 that needs repairing? Apple might swap it for an iPad Air 2

It's basically a free upgrade.
 By 
Raymond Wong
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

If you own a broke down iPad 4, things are looking up for you.

According to an internal memo obtained by 9to5Mac, Apple's been telling repair staff at Apple Stores and authorized service providers that fourth-generation iPads brought in for servicing may be swapped out with an iPad Air 2.

Translation: Stock for the iPad 4, which came out in 2012, is running out, and the parts needed to repair broken iPad 4s are low as well. So instead, here's an iPad Air 2!

That's a generous move by Apple, and a big upgrade if you're one of the lucky users getting an iPad Air 2 in place of your busted iPad 4.

Though the iPad Air 2 was recently discontinued and replaced with the new iPad, it's still better than the iPad 4 in all ways. The design is slimmer and lighter, it's got faster performance, the display is laminated and has anti-reflective coating, the speakers are louder and fuller, the cameras are way better, and it has a Touch ID fingerprint sensor.

Heck, affected customers will also see a storage bump to either 32GB or 128GB, for their respective 16GB and 64GB iPad 4's.

There's no guarantee that an Apple Store or authorized service provider will replace your unserviceable iPad 4 with an iPad Air 2 (your local store might have plenty of iPad 4 replacements in stock) but it probably wouldn't hurt to check, especially if your device is damaged and needs repairing. Luck of the draw, as they say.

Topics Apple iPad

Mashable Image
Raymond Wong

Raymond Wong is Mashable's Senior Tech Correspondent. He reviews gadgets and tech toys and analyzes the tech industry. Raymond's also a bit of a camera geek, gamer, and fine chocolate lover. Before arriving at Mashable, he was the Deputy Editor of NBC Universal's tech publication DVICE. His writing has appeared on G4TV, BGR, Yahoo and Ubergizmo, to name a few. You can follow Raymond on Twitter @raywongy or Instagram @sourlemons.

Mashable Potato

Recommended For You


Shop the best Apple deals this week: iPad Pro, MacBook Air, and more
MacBook Air, iPad Pro, and Apple Watch Ultra 2 with blue background


The new Apple iPad Air is live on Walmart: Pre-order now to save up to $60
the new Apple iPad Air in various colorways stacked behind each other on a pink background

More in Tech
How to watch Chelsea vs. Port Vale online for free
Alejandro Garnacho of Chelsea reacts

How to watch 'Wuthering Heights' at home: Margot Robbie and Jacob Elordi's controversial romance now streaming
Margot Robbie and Jacob Elordi embracing in still from "Wuthering Heights"

How to watch New York Islanders vs. Philadelphia Flyers online for free
Matthew Schaefer of the New York Islanders warms up

How to watch Mexico vs. Belgium online for free
Israel Reyes of Mexico reacts

How to watch Brazil vs. Croatia online for free
Vinicius Junior #10 of Brazil leaves

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone


NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!