New York attorney general is investigating Apple over FaceTime bug

New York officials have criticized the company's "slow" response.
 By 
Karissa Bell
 on 
New York attorney general is investigating Apple over FaceTime bug
Apple's in trouble over the disastrous FaceTime bug. Credit: jack taylor / Getty Images

Officials in New York have announced "an investigation into Apple's failure to warn consumers about the FaceTime bug and slow response to addressing the issue."

Apple pulled support for its group calling feature in FaceTime late Monday, after it was reported that the feature could be exploited to eavesdrop on people without their consent. A teenager reportedly discovered the bug a week earlier while playing Fortnite with his friends, and his mother unsuccessfully tried to report it to Apple.

Now, New York Attorney General Letitia James and Governor Andrew Cuomo are saying the company didn't react to the issue fast enough.

“This FaceTime breach is a serious threat to the security and privacy of the millions of New Yorkers who have put their trust in Apple and its products over the years. My office will be conducting a thorough investigation into Apple’s response to the situation, and will evaluate the company’s actions in relation to the laws set forth by the State of New York," James said in a statement.

Investigators are also requesting that people affected by the bug report their experiences to the state's Division of Consumer Protection.

Apple didn't immediately respond to a request for comment.

Topics Apple

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Karissa Bell

Karissa was Mashable's Senior Tech Reporter, and is based in San Francisco. She covers social media platforms, Silicon Valley, and the many ways technology is changing our lives. Her work has also appeared in Wired, Macworld, Popular Mechanics, and The Wirecutter. In her free time, she enjoys snowboarding and watching too many cat videos on Instagram. Follow her on Twitter @karissabe.

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