Artemis II astronauts need remote help to fix Microsoft Outlook issue in space
In space, no one can hear you scream in frustration at your computer.
With Artemis II on its way to the moon for a historic lunar mission, many of us are glued to the ongoing NASA livestream of the mission to make sure everything is OK. So far, so good on the important moon mission side of things, but when it comes to email management, the crew ran into a bit of a snag on Thursday.
Bluesky user Niki Grayson noticed and clipped a short segment of the livestream involving the crew needing help to deal with Microsoft Outlook problems, just like us regular people back on Earth.
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The hilariously mundane problem occurred because Commander Reid Wiseman somehow had two different instances of Outlook open on his personal computing device (or PCD), which in this case is a Microsoft Surface Pro, according to our colleagues at PCMag. That was on top of another problem that prompted Wiseman to request mission control in Houston to actually gain remote access to the device. After an hour or so, mission control had managed to get in, fix the problem, and get out.
Anyone who has ever had to navigate IT problems at work can certainly relate.
The astronaut's email problems aren't the only mishap experienced by the crew in the early days of the mission.
The crew's toilet malfunctioned while the crew was still orbiting the Earth, requiring an emergency fix.
Alex Perry is a tech reporter at Mashable who primarily covers video games and consumer tech. Alex has spent most of the last decade reviewing games, smartphones, headphones, and laptops, and he doesn’t plan on stopping anytime soon. He is also a Pisces, a cat lover, and a Kansas City sports fan. Alex can be found on Bluesky at yelix.bsky.social.
