AT&T reportedly paid hacker $370,000 to delete stolen customer data

That doesn't mean the massive breach has all been cleaned up, though.
 By 
Amanda Yeo
 on 
The silouhette of a man looking down as his smartphone as he walks past the AT&T logo.
Credit: PAU BARRENA / AFP via Getty Images

AT&T reportedly paid a hacker over $370,000 to delete stolen customer data. In an unusual twist of events, the ransom may not have gone to those who actually conducted the breach.

Last Friday, AT&T revealed that an April data breach had exposed the call and text records of "nearly all" its customers, including phone numbers and the number of calls made. In its filing to the U.S. Security and Exchange Commission (SEC), AT&T stated that it has since beefed up its cybersecurity measures, and was working with law enforcement in investigating the incident.

It now seems as though that isn't the only action AT&T has taken in connection with the hack. Wired reports that AT&T paid a ransom of 5.7 bitcoin to a member of hacking group ShinyHunters in mid May, equivalent to a little over $373,000 at the time of the transaction. In exchange for this payment, the hacker reportedly erased the stolen data from the cloud server where it had been stored, as well as provided video proof that this had been done.


You May Also Like

There's no guarantee that the millions of people impacted by the recent massive AT&T hack are completely out of the woods though, as digital data can easily be copied. The security researcher who facilitated negotiations between AT&T and the hacker told Wired they believe the only complete copy of the stolen dataset was deleted. However, incomplete fragments may still be at large. 

Who is responsible for the AT&T hack?

There's also the lingering issue regarding exactly who was responsible for the initial breach. Speaking to Wired, the individual who obtained the ransom pointed the finger at known hacker John Binns, who was arrested in Turkey earlier this year due to his alleged involvement in the 2021 T-Mobile hack

Binns' alleged connection to the AT&T hack has not been officially confirmed, but the company's SEC filing stated that at least one individual involved had been arrested. 404 Media further reports that Binns has been linked to the AT&T breach.

The hacker claimed that Binns distributed samples of the data to other hackers, and that they would have attempted to extort a ransom from him rather than AT&T had he not been apprehended. Having initially demanded $1 million, they eventually accepted a lesser amount and had it transferred into their nominated cryptocurrency wallet. The hacker was reportedly able to access the cloud server on which Binns stored the hacked data, and deleted it from there.

While questions remain regarding whether the hacker who obtained the ransom was directly involved in the AT&T breach, their hacker group ShinyHunters has been behind some high profile hacks as of late. ShinyHunters recently demanded an $8 million ransom after conducting an enormous Ticketmaster hack earlier this year, which it stated includes the data of around 440,000 ticket holders for Taylor Swift's Eras Tour. Though ShinyHunters claimed that Ticketmaster's parent company Live Nation initially offered to pay $1 million in ransom, the company has denied offering the hackers any money at all.

The Ticketmaster and AT&T hacks have both been linked to a breach of third-party cloud storage provider Snowflake, of which the companies were clients. 

Even so, it seems as though AT&T has been having a tough time keeping its data secure even without Snowflake's help. An unrelated leak in March exposed data belonging to approximately 73 million current and former AT&T customers, including Social Security numbers and encrypted passwords.

Amanda Yeo
Amanda Yeo
Assistant Editor

Amanda Yeo is an Assistant Editor at Mashable, covering entertainment, culture, tech, science, and social good. Based in Australia, she writes about everything from video games and K-pop to movies and gadgets.

Mashable Potato

Recommended For You
How to delete your AdultFriendFinder account
By Jack Dawes
Scrubbing floor with rubber

3 AdultFriendFinder features exclusive to paid users
By Jack Dawes
Plus signs coming out of treasure chest

Panera Bread breach: ShinyHunters claims hack of 14 million customers' data
Panera Bread logo on storefront


Get the Anker Solix C1000 Gen 2 portable power station for nearly half price
Anker Solix C1000 Gen 2 power station out in nature

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.


Wordle today: Answer, hints for April 2, 2026
Wordle game on a smartphone
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!