AWS outage list: Roblox, Fortnite, Snapchat, Signal, and more

Which sites and services are affected?
 By 
Sam Haysom
 on 
A smartphone shows the Amazon logo, with a larger Amazon logo visible in the background.
Credit: Algi Febri Sugita/SOPA Images/LightRocket via Getty Images

Amazon Web Services (AWS) is not having a great start to the week.

A massive internet outage hit AWS-powered platforms in the early hours of Monday morning, affecting a large number of popular sites, games and services including the likes of Fortnite, Snapchat, and HBO Max. Of course, people are reacting online.

AWS posted on a company dashboard at 5:01 a.m. ET, "We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region," which the company said was "related to DNS resolution." AWS added it was working to resolve the issue.

At 5:27 a.m. ET, the company reported "significant signs of recovery" across the affected sites listed below, and that "most requests should now be succeeding. Then, at 6:35 a.m. ET, Amazon said, "The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now." However, the company noted that "some requests may be throttled while we work toward full resolution."

More on the outage: Is Canvas still down?

Mashable reached out to Amazon for further comment and was directed to the AWS Health Dashboard.

Sites impacted by AWS outage

According to Downdetector, here's a list of the websites affected by the AWS outage (Disclosure: Downdetector is owned by Ziff Davis, which also owns Mashable):

  • Snapchat

  • Amazon

  • Roblox

  • Robinhood

  • Amazon Alexa

  • Ring

  • HBO Max

  • Chime

  • Venmo

  • Lyft

  • Prime Video

  • Fortnite

  • Disney+

  • Hulu

  • Roku

  • Signal

  • IMDb

  • United Airlines 

  • Amazon Music

  • Reddit

  • Character.AI

  • AT&T

  • My Fitness Pal

  • Steam

  • Zoom

This is a developing story. More details will be provided as they become available.

UPDATE: Oct. 20, 2025, 12:04 p.m. UTC Added additional AWS dashboard updates.

Topics Amazon

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Sam Haysom

Sam Haysom is the Deputy UK Editor for Mashable. He covers entertainment and online culture, and writes horror fiction in his spare time.

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