Mum lashes out after Instagram deletes photo of child with disability

"This face matters."
 By 
Rachel Thompson
 on 

A mother has criticised Instagram after a photo of her son, who has a physical disability, was deleted after it was reported for breaching the platform's guidelines.

Charlie Beswick, from Stoke-on-Trent, UK, posted a photo of her 12-year-old son Harry's face on Instagram on Sunday. But, the post was deleted on Tuesday after it was reported by a community member.

Harry was born with Goldenhar syndrome, according to Beswick's blog. She explained that this means" he has no eye, eye socket, nostril, ear and a short jaw."

Shortly after the post was deleted, Beswick posted on Facebook, expressing her pain that the post had been reported by people on Instagram. "Sadly some people on Instagram feel that it's [Harry's face] too much to look at and have reported a picture of him (again)," she wrote.

According to her post, the image had over 2,300 likes and 200 comments of support at the time of its deletion.

"If someone hates to look at my child then I have two things to say. A) scroll past and B) you're an arsehole," she wrote, adding that she is "beyond disgusted."

Beswick told Mashable that the post was only reinstated after "public outrage." She added that she was "furious" to learn it had been deleted and found its deletion "offensive."

In an Instagram post, Beswick said that she was troubled by the fact that some people felt her son's face didn't meet the platform's guidelines.

"What do you see when you look at my boy? I see the most beautiful smile, wonderful heart & purest love," she wrote.

A spokesperson for Instagram said the post had been removed in error and was restored once they were made aware of it. "We mistakenly removed the photo, but quickly restored it as soon as the mistake was brought to our attention. We have apologised to the family," the spokesperson said.

"I'm glad to have my boy's image back where it belongs but still feel that the 'guidelines' that my son's face didn't meet need changing," she wrote.

"This face matters," she added.

Rachel Thompson, sits wearing a dress with yellow florals and black background.
Rachel Thompson
Features Editor

Rachel Thompson is the Features Editor at Mashable. Rachel's second non-fiction book The Love Fix: Reclaiming Intimacy in a Disconnected World is out now, published by Penguin Random House in Jan. 2025. The Love Fix explores why dating feels so hard right now, why we experience difficult emotions in the realm of love, and how we can change our dating culture for the better.

A leading sex and dating writer in the UK, Rachel has written for GQ, The Guardian, The Sunday Times Style, The Telegraph, Cosmopolitan, Glamour, Stylist, ELLE, The i Paper, Refinery29, and many more.

Rachel's first book Rough: How Violence Has Found Its Way Into the Bedroom And What We Can Do About It, a non-fiction investigation into sexual violence was published by Penguin Random House in 2021.

Mashable Potato

Recommended For You
Instagram reportedly deletes Bellesa sex toy shop account for using the word 'clitoris'
illustration showing screenshot of email banning bellesa instagram account


Meta loses major child safety trial, ordered to pay $375 million
Meta CEO Mark Zuckerberg appears outside of LA courthouse after testifying in social media addiction trial.

Child safety group blasts YouTube for million dollar gamble on AI content for kids
A blurry YouTube app icon over a large glowing YouTube play logo.

Instagram is nostalgic for 2016 again (yes, really)
2016 glasses on a table

More in Life
California just launched the country's largest public broadband network
Newsom stands behind a teen on a computer. A group of people cheer and clap behind them.

The Shark FlexStyle is our favorite Dyson Airwrap dupe, and it's $160 off at Amazon right now
The Shark FlexStyle Air Styling & Drying System against a colorful background.

Amazon's sister site is having a one-day sale, and this Bissell TurboClean deal is too good to skip
A woman using the Bissell TurboClean Cordless Hard Floor Cleaner Mop and Lightweight Wet/Dry Vacuum.

The best smartwatch you've never heard of is on sale for less than $50
Nothing CMF Watch 3 Pro in light green with blue and green abstract background

Reddit r/all takes another step into the grave
Reddit logo on phone screen

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

NYT Strands hints, answers for April 3, 2026
A game being played on a smartphone.

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!