Computer outages across the country leave passengers stuck in airport hell
Tuesday was not a great day to fly.
At airports across the country, passengers from several airlines complained about long delays due to computer outages.
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On Twitter, passengers stuck in line at JFK, Charlotte Douglas International Airport, Dallas/Fort Worth International Airport, McCarran International Airport in Las Vegas, and others vented ... mostly at their airlines, who pointed it out it wasn't their fault.
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It turns out Sabre, which provides reservation, check-in, and other services to 225 airlines, was to blame.
"Earlier today Sabre experienced a system issue that impacted some customers," a company spokesperson told Mashable. "Technical teams were immediately engaged. Customers are reporting normal operations. We apologize for this inconvenience to those affected."
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Oh, and if you’re wondering, “Sabre … Where have I heard that name before?,” it’s probably from the time the company disclosed a major breach of payment and customer data from its reservation system that served more than 32,000 hotels.
Keith Wagstaff is an assistant editor at Mashable and a terrible Settlers of Catan player. He has written for TIME, The Wall Street Journal Magazine, NBC News, The Village Voice, VICE, GQ and New York Magazine, among many other reputable and not-so-reputable publications. After nearly a decade in New York City, he now lives in his native Los Angeles.
