Crock-Pot speaks out on Facebook about starting a fictional fire on 'This Is Us'

Don't throw out your slow cooker.
 By 
Kellen Beck
 on 
Original image replaced with Mashable logo

UPDATE: Jan. 25, 2018, 12:01 p.m. EST Crock-Pot released a statement about the situation, which is included below.

Warning: Spoilers for the second season of This Is Us ahead.

Thanks to Tuesday night's episode of This Is Us, Crock-Pot has been forced to defend the integrity of its slow cookers online.

The latest episode of This Is Us gave fans a pretty cut-and-dry tease of the death of Jack Pearson (Milo Ventimiglia), and the cause of his firey fatality seems to rest on the shoulders of a faulty slow cooker that looks like it could be a Crock-Pot branded appliance. (On the show, no brand is specified on the appliance.)

This, of course, has been brought to Crock-Pot's attention on Facebook, and the brand is trying its best to keep people assured that the same horrible thing won't happen to them.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

The Crock-Pot Facebook account acknowledged that people at Crock-Pot are heartbroken about the impending death of Jack, but assured people that its products are in fact safe.

"Don't further add to our heartbreak by no longer using Crock-Pot® Slow Cookers, rest assured our products have been generationally tested by your family and friends," Crock-Pot said in a comment to a Facebook user who said people are throwing away their slow cookers.

After Tuesday's episode of This Is Us, people took to Twitter to make jokes about Crock-Pot and say that they are throwing their slow cookers away, afraid that they too may cause their house to catch on fire.

On Wednesday night, Crock-Pot gave a comment about the whole debacle to TV Line, saying in detail why Crock-Pot owners should have nothing to be worried about.

Crock-Pot understands the concerns brought up by last night’s episode of This Is Us, and we too are heartbroken by the latest development in Jack’s storyline. However, it is important that our consumers understand and have confidence that all Crock-Pot slow cookers exceed all internal testing protocols and all applicable industry safety standards and regulations as verified by independent third-party testing labs. For nearly 50 years, with over 100 million Crock-Pots sold, we have never received any consumer complaints similar to the fictional events portrayed in last night’s episode. In fact, the safety and design of our product renders this type of event nearly impossible.

In addition, and most relevant to the concerns consumers are having after watching the recent This Is Us episode, our Crock-Pot slow cookers are low current, low wattage (typically no more than 200 or 300 watts) appliances with self-regulating, heating elements. The product is designed to cook foods over a longer period of time at low temperatures and the switches connect to only 1 side of the power line voltage, so there is never a high voltage applied directly across our switches. The switches within our slow cookers are subjected to additional internal testing, which includes a Rotary Knob Endurance test, Rotary Knob Force Test and Flame Burning Test and constructed of self-extinguishing, flame resistant material.

Our hope is that the team at NBC’s This Is Us will help us spread factual information regarding our product’s safety. While we know their primary mission is to entertain – something they have continued to excel in – we also feel they have a responsibility to inform. Just like many fans, we will be watching next week’s episode to see how Jack’s story progresses and, regardless of the outcome, we want consumers first and foremost to know they are safe when using their Crock-Pot.

The show's creator, Dan Fogelman, took to Twitter Wednesday to tell fans to remember that the slow cooker in This Is Us is fictional and was known to have a funky switch — it's not representative of all slow cookers.

Mandy Moore, who plays Jack's wife Rebecca, retweeted Fogelman's tweet, even though the slow cooker probably killed her fictional husband.

Crock-Pot has not responded to our request for comment.

Topics NBC

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Kellen Beck

Kellen is a science reporter at Mashable, covering space, environmentalism, sustainability, and future tech. Previously, Kellen has covered entertainment, gaming, esports, and consumer tech at Mashable. Follow him on Twitter @Kellenbeck

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