Ride-hailing app offers passenger $1.50 refund after driver picks her up pantless

Female passenger was asked to provide photographic evidence of the incident.
 By 
Alicia Tan
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

A driver for popular Chinese ride-hailing app, Didi Kuaidi, was detained by the police after he turned up literally butt-naked to pick up a female passenger on Monday.

According to the female passenger who goes by the name Xiaoshang, she had booked a car via Didi and got more than she bargained for.

Initially unaware of the 33-year-old driver's state of undress, Xiaoshang got into the car at the residential Hexi district in Tianjin, China. Just as the trip started, she looked over and saw that the driver did not have any pants on except for a pair of shorts strategically placed on his crotch to cover his private parts.


You May Also Like

Panicked, Xiaoshang quickly made up an excuse to stop the ride and got out of the car immediately. She then proceeded to file a report with the company and has since posted her exchange with the Didi customer service representatives on Weibo.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

During the exchange, Xiaoshang was asked to provide photographic evidence of the incident. Thanks to her quick-thinking, Xiaoshang had snapped a pic of the driver, before she got out of his car and sent it over to the company.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Despite Xiaoshang's insistence that the ride-hailing company take action on the driver, Didi's way of apologising was to offer her a 10 yuan ($1.50) refund to tell her repeatedly to "calm down."

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Frustrated with Didi's response, Xiaoshang then filed a police report which led to the driver's arrest. The man identified only by his surname Li, was detained for 10 days before he was let off.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

The nightmare didn't end there for Xiaoshang. According to her Weibo post, the driver even sent her a threatening text message after she reported him to Didi.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

His message to her read: "You have guts! Are you looking for trouble?"

Have something to add to this story? Share it in the comments.



Mashable Image
Alicia Tan

Alicia Tan was an Asia Deputy Editor at Mashable. She has over 11 years of experience in journalism, magazine production and content publishing; specialising in women's lifestyle, fashion and beauty. When she's not writing, she's obsessing over Totoro, Ryan Gosling and online shopping.

Mashable Potato

Recommended For You
Uber found liable in precedent-setting sexual assault case
A hand holding a phone in front of a car with an Uber window sticker.

Nintendo sues Trump administration over 'illegal' tariffs that delayed Switch 2 pre-orders
Nintendo Switch 2


The best open earbuds in 2026: These picks stay put, sound great, and keep you aware of the world
open earbuds from anker soundcore, shokz, nothing, and bose on oak tabletop

LA Metro tells the public to ‘Ride the D’ and the internet loves it
A woman wearing a 'Ride the D' shirt

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma

The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!