Duracell helps a new grandfather hear again in touching commercial

Untreated hearing loss affects 36 million Americans.
 By 
Patrick Kulp
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

With a product as universal as batteries, Duracell has a lot of scope when it comes to advertising -- anything powered by its products is fair game.

That ubiquity gives the brand license to take on causes it thinks are particularly meaningful without seeming overly exploitative.


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In its latest campaign, the Berkshire Hathaway-owned battery maker is focusing on untreated hearing loss, an affliction that affects about 48 million Americans, more than 80% of whom over the age of 65 do not seek treatment.

Backed by a short cameo voiceover from Mad Men's John Slattery, the two-minute commercial follows a new grandfather who feels increasingly isolated from his family and social circle as his hearing begins to fail.

He inadvertently ignores coworkers, misses out on dinner party conversations and -- to his family's alarm -- neglects his crying infant grandkid because of the television volume. That's when the man decides it's time for a battery-powered hearing aid.

"Wow, that's amazing," he says, wiping a tear from his eye after using it for the firm time.

The campaign was timed to coincide with the American Speech-Language Association's national hearing month, and Slattery was chosen for the part based on his father's struggle with hearing loss.

"When we started looking at what these [hearing-impaired] consumers went through, we were very compelled to tell their story," Duracell's brand manager, Ramon Velutini, told Mashable.

According to Velutini, the narrative of the video was inspired by a Hellen Keller quote: "Blindness separates people from things. Deafness separates people from people."

In addition to the commercial, Duracell is offering 50,000 free over-the-phone hearing tests through a partnership with a nonprofit. 

The new campaign marks Duracell's first big advertising foray since the brand's sale from household goods giant Procter & Gamble to Warren Buffet's Berkshire Hathaway was finally completed earlier this year.

Update Tues. May 3 9:30 a.m. PST: This post has been updated to include more recent hearing loss stats.

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Topics Advertising

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Patrick Kulp

Patrick Kulp is a Business Reporter at Mashable. Patrick covers digital advertising, online retail and the future of work. A graduate of UC Santa Barbara with a degree in political science and economics, he previously worked at the Pacific Coast Business Times.

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