Facebook updates comment moderation tools for creators
Meta announced new updates today that are aimed to help creators have more control over their comment section on Facebook.
Creators can now search their comments by keywords and take bulk actions through the Comments Manager in their Professional Dashboard. For instance, you could search for the heart eyes emoji and bulk like the comments, or search for the word "ugly" and hide them all.
They can then view all of those moderation statistics, like the number of comments they've hidden in the past month, by checking out their insights in the Moderation Assist's Activity Log. Moderation Assist is not new, but it will now show creators what criteria must be met for hiding comments via the log's inline comment preview and criteria tag.
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"Creators’ safety and well-being are the foundation to any creator finding success on Facebook," Meta's Jasmine Han said in an email statement to Mashable. "In addition to these new features, in the past year, we’ve held educational programs like Safety School, provided further assistance with our in-app Support Hub, expanded access to our live chat agent support to eligible creators, as well as rolled out moderation features within professional mode, so creators can safely interact with their growing community."
The announcement, which was first reported by TechCrunch, was made on Feb. 7th's Safer Internet Day.
Christianna Silva is a senior culture reporter covering social platforms and the creator economy, with a focus on the intersection of social media, politics, and the economic systems that govern us. Since joining Mashable in 2021, they have reported extensively on meme creators, content moderation, and the nature of online creation under capitalism.
Before joining Mashable, they worked as an editor at NPR and MTV News, a reporter at Teen Vogue and VICE News, and as a stablehand at a mini-horse farm. You can follow her on Bluesky @christiannaj.bsky.social and Instagram @christianna_j.
