Florida's voter registration website failed miserably on night of deadline

The outage appeared to affect those trying to access the site within a minimum three-hour period.
 By 
Caitlin Welsh
 on 
Florida's voter registration website failed miserably on night of deadline
Voter registration is about to be a trending topic. Credit: Getty Images

As Floridians rushed to register to vote in the 2020 election, the state's registration site appeared to be down for over three hours — with less than three hours remaining before the midnight deadline.

There's currently no indication that the site's failure was the result of anything more sinister than traffic straining server capacity or a system error, but the result was the same no matter the cause: Any Florida voter trying to register to vote before the midnight deadline could not do so for hours.

Florida's secretary of state Laurel M. Lee claimed on Twitter that the outage was caused by "high volume" and affected the site only for 15 minutes, and that more capacity was added ahead of the deadline.

However, the outage was reported as early as 5:33 p.m. ET. When multiple Mashable staffers attempted to access the site from a number of locations from 9 p.m. ET on Monday, none could load the site successfully. Attempts were greeted by 502 error pages or browser timeouts until around 9:23 p.m., when service appeared to return.

The Pennsylvania voter services website also crashed over the weekend, although the deadline to register in that state is not until Oct. 19.

This is not the first time Florida's voter registration site has crashed right before the deadline to register. In 2018, ahead of the midterm elections, the site went down on the last day to sign up, the Miami Herald reported.

According to a tweet by Florida Democratic Party Executive Director Juan Peñalosa, the site also crashed on National Voter Registration Day this year.

While the site appears to be back up and running, it's impossible to know how many Floridians may have attempted to register and given up in the face of the crash. Floridians could have also registered to vote in person at various government agencies during business hours or by mail. But the state does market registering online as the easiest option, the Herald reported.

There have been calls for the deadline to be extended at least for another 24 hours to give people extra time to register.

Related Video: How to vote in the 2020 presidential election

Topics Politics

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Caitlin Welsh

Caitlin is Mashable's Australian Editor. She has written for The Guardian, Junkee, and any number of plucky little music and culture publications that were run on the smell of an oily rag and have since been flushed off the Internet like a dead goldfish by their new owners. She also worked at Choice, Australia's consumer advocacy non-profit and magazine, and as such has surprisingly strong opinions about whitegoods. She enjoys big dumb action movies, big clever action movies, cult Canadian comedies set in small towns, Carly Rae Jepsen, The Replacements, smoky mezcal, revenge bedtime procrastination, and being left the hell alone when she's reading.

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