Doctors 'refusing' UK gender dysphoria patients hormone treatments

Conservatism is being blamed.
 By 
Rachel Thompson
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

LONDON -- Doctors are "failing to help patients with gender dysphoria," a leading British doctor has warned in the British Medical Journal

The need for hormone treatment has never been higher, but “as many as one in five GPs won’t prescribe for people with gender dysphoria, even after expert advice from an NHS clinic," according to James Barrett the President of the British Association of Gender Identity Specialists.


You May Also Like

The NHS defines gender dysphoria as a "condition where a person experiences discomfort or distress because there is a mismatch between their biological sex and gender identity." 

The Office for National Statistics does not produce estimates of the number of transgender people living in the UK, but trans rights organisation Press for Change estimated there were around 5,000 post-operative transgender people in the UK in 2014. And, the combined wait list for the UK's 11 gender identity clinics is in excess of 5,000 people, says Barrett, citing NHS England figures. 

Conservatism is at the heart of GPs' refusal to help patients, says Barrett, who is also a consultant psychiatrist at Charing Cross Gender Identity Clinic in London. 

"Currently, however, in the experience of those of us who work at gender identity clinics as many as one in five GPs won’t prescribe for people with gender dysphoria, even after expert advice from an NHS clinic," he writes. 

Barrett says that reasons GPs have given for refusing to treat patients with gender dysphoria range from it being against “deeply held Christian beliefs,” to statements like “we are trained to treat illnesses, not to change nature," as well as concerns about it being dangerous, difficult, expensive.

This refusal to provide care contravenes NHS England guidance, however. Barrett says that NHS England’s guidance stipulates that: “GPs are expected to care for people with gender dysphoria just as for any other group with an uncommon condition easily managed with a joint care model.”

“Patients are still [...] referred to by their old title or legal sex, sometimes years after hormone treatment or gender reassignment surgery.”

LGBTQ rights organisation Stonewall has also found widespread evidence of a lack of confidence among doctors when it comes to treating trans patients. 

"Our research found that a quarter of health and social care practitioners with direct responsibilities for patient care are not confident in their ability to respond to the specific care needs of trans patients and service users," a Stonewall spokesperson told Mashable.

"In fact, only one in 10 practitioners with direct responsibility for patient care said they received training on the health needs of trans people," they continued.

Stonewall says training providers at medical institutions, as well as schools and universities should provide teaching on how to be LGBTQ-inclusive. 

There are also serious issues with the way in which transgender patients are treated by doctors, according to Barrett. 

"Their transgender can be viewed as a psychiatric illness, which it never was, and can feature in every medical consultation and referral even if not relevant to the ailment in question, in a manner that would be unacceptable if the issue was that they were gay or black," writes Barrett. 

“People with gender dysphoria aren’t freaks. They are teachers and accountants, police officers and doctors, parents and taxpayers, and -- importantly -- patients as deserving of respect and decent, routine NHS care as anyone else. It’s about time they started getting exactly that.”

All registered UK medical practitioners will receive an email from the GMC (General Medical Council) with a document containing updated guidance for doctors on treating transgender and non-binary patients, according to a blog post by the Chair of the NHS England Gender Task & Finish Group, Will Huxter, on Thursday. 

The document: "reaffirms previous guidance published by NHS England on the responsibilities of GPs in the prescribing and monitoring of hormone treatment for transgender people."

We've reached out to the NHS for further comment.

Have something to add to this story? Share it in the comments.


Topics Health LGBTQ

Rachel Thompson, sits wearing a dress with yellow florals and black background.
Rachel Thompson
Features Editor

Rachel Thompson is the Features Editor at Mashable. Rachel's second non-fiction book The Love Fix: Reclaiming Intimacy in a Disconnected World is out now, published by Penguin Random House in Jan. 2025. The Love Fix explores why dating feels so hard right now, why we experience difficult emotions in the realm of love, and how we can change our dating culture for the better.

A leading sex and dating writer in the UK, Rachel has written for GQ, The Guardian, The Sunday Times Style, The Telegraph, Cosmopolitan, Glamour, Stylist, ELLE, The i Paper, Refinery29, and many more.

Rachel's first book Rough: How Violence Has Found Its Way Into the Bedroom And What We Can Do About It, a non-fiction investigation into sexual violence was published by Penguin Random House in 2021.

Mashable Potato

Recommended For You
'The Pitt' just showed what happens when medicine meets TikTok
Shabana Azeez as Dr. Javadi in 'The Pitt'

'Scarlet' review: Mamoru Hosoda's latest is the craziest 'Hamlet' adaptation you'll ever see
Princess Scarlet floats upward through water in "Scarlet."

'Bridgerton' author Julia Quinn on Benophie, gender flipping, and the 'yearnaissance'
A collage of images related to 'Bridgerton' surround a portrait of the author Julia Quinn.

All your Hinge questions, answered
hinge logo displayed horizontally on a smartphone

TikTok just changed its Terms of Service. What does that mean for your privacy?
A phone displays a red screen with the TikTok logo.

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

You can track Artemis II in real time as Orion flies to the moon
Victor Glover and Reid Wiseman piloting the Orion spacecraft


What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!