Gmail and other Google services are down for many users (Update: fixed)

Attaching files doesn't quite work for many users.
 By 
Stan Schroeder
 on 
Gmail and other Google services are down for many users (Update: fixed)
Gmail isn't feeling good this morning. Credit: Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images

Struggling to attach a file in Gmail this morning? You're not alone. A widespread outage in many Google services is causing issues for numerous users around the globe.

According to Downdetector, Google, Gmail, Google Drive and YouTube are among the services affected (DownDetector is owned by Mashable’s parent company, J2 Global.). Gmail in particular is showing thousands of error reports in the past two hours.

Google's own G Suite status dashboard says the company is "investigating reports of an issue with Gmail." In a subsequent note, Google says it will provide an update on the issue on August 20, 4 a.m. ET.


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Anecdotally, some people say they're having issues attaching or uploading files in Gmail and Google Drive. For others, Gmail doesn't work at all. I can open the service normally and write an email, but attaching any file is stuck at zero percent.

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Credit: mashable

We will continue updating this post as we hear more.

UPDATE: Aug. 20, 2020, 12:49 p.m. CEST On its G Suite dashboard, Google posted a following update: Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

UPDATE: Aug. 20, 2020, 3:19 p.m. CEST Google says it has now resolved all the issues. "System reliability is a top priority at Google. We are making continuous improvements to make our systems better," the company wrote in a note on the G Suite status dashboard.

Topics Google

Stan Schroeder
Stan Schroeder
Senior Editor

Stan is a Senior Editor at Mashable, where he has worked since 2007. He's got more battery-powered gadgets and band t-shirts than you. He writes about the next groundbreaking thing. Typically, this is a phone, a coin, or a car. His ultimate goal is to know something about everything.

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