Why does Google AI Overviews say 'Call of Duty 7' doesn't exist? Wishful thinking, perhaps.
At this point, it should be clear that anything you read from Google’s AI Overview needs to be taken with a grain of salt — including when it starts labeling real video games as fictional. Case in point: Call of Duty: Black Ops 7.
For the past few months, searching "Black Ops 7" on Google has returned a bizarre response from the search engine’s Gemini-powered AI Overview, which insists the game doesn’t exist. "Call of Duty: Black Ops 7 is a fictional video game that does not exist," the AI claims. It even elaborates: "The search results describe a hypothetical game with a November 14, 2025, release date, a story set in 2035 that continues the narrative from Black Ops 2 and Black Ops... The fictional game includes co-op campaign, multiplayer, and a Zombies mode."
What makes the situation even stranger is that everything the AI lists — from the release date to the 2035 setting to the available modes — is actually true. Yet it still labels the game as "fictional." Black Ops 7 is the 22nd mainline entry in the Call of Duty franchise and the eighth installment in the Black Ops universe. Right now, it’s sitting at a grim 1.8 user score on Metacritic, with players voicing frustration over a disappointing single-player campaign and the blatant use of generative AI for core assets throughout the game.
You May Also Like
The issue was first spotted about three months ago by a Reddit user in the r/google subreddit. As of Nov. 13 — the day before the game’s release — I was able to replicate the same problem multiple times, and it’s still happening as of this writing. Interestingly, the glitch appears to be limited to mobile devices and AI Overviews; Google's AI mode correctly recognizes that Black Ops 7 is real. Mashable reached out to both Google and Activision-Blizzard, but have not yet received a comment from either.
What's happening with AI Overviews is a small but telling example of a much larger problem: Big Tech’s AI systems still struggle to keep up with real-time information, especially around breaking news or newly released media.
AI Overviews has no trouble recognizing the release and existence of other games that launched around the same time as Black Ops 7. For example, it correctly tells me that Yakuza Kiwami 2 received a Switch 2 release this month. But in the same breath, it completely fumbles Dragon Ball: Sparking! Zero — first labeling it as a mobile game, then immediately correcting itself and saying it isn’t, all while failing to mention that it also just launched on Switch and Switch 2.
As Mashable's Chase DiBenedetto has reported before, "While AI assistants may be helpful for simple daily tasks... their weakness at reporting news is a liability for everyone, according to watchdogs and media leaders alike." And while this current glitch may only involve a video game, it highlights the same broader issue.
We’ve already seen how easily AI chatbots can spread or reinforce misinformation in far more serious contexts — like Grok's viral claim that the Charlie Kirk shooting was a hoax. As more people rely on AI tools as on-demand fact-checkers, especially during highly volatile events, these inaccuracies could be seen as a danger.
Chance Townsend is the General Assignments Editor at Mashable, covering tech, video games, dating apps, digital culture, and whatever else comes his way. He has a Master's in Journalism from the University of North Texas and is a proud orange cat father. His writing has also appeared in PC Mag and Mother Jones.
In his free time, he cooks, loves to sleep, and greatly enjoys Detroit sports. If you have any tips or want to talk shop about the Lions, you can reach out to him on Bluesky @offbrandchance.bsky.social or by email at [email protected].
