Google warns Google Drive users: Use it, or lose your files

If you don't check in on your files every now and then, Google "may" delete them.
 By 
Jack Morse
 on 
Google warns Google Drive users: Use it, or lose your files
Watch out. Credit: Vicky Leta / mashable

It's 10 p.m. Do you know where your files are?

Google announced a new storage policy Wednesday governing user accounts, and while most of the resulting headlines focused of a new price tag for Google Photos, an important change went mostly overlooked. Notably, going forward, Google says that if you don't check in on your Google Drive files every now and then, it may delete them.

Google frames this change as a way to tidy up abandoned digital detritus, perhaps left over from long-forgotten accounts. Which, maybe, sure. Or, alternatively, it may be that a Google user simply stored some valuable files away for a while — like one might with physical documents in a fire-proof safe — and simply hasn't peeked at them in a few years.


You May Also Like

"We're introducing new policies for consumer accounts that are either inactive or over their storage limit across Gmail, Drive (including Google Docs, Sheets, Slides, Drawings, Forms and Jamboard files) and/or Photos to better align with common practices across the industry," explains Google in a blog post announcing the change. "If you're inactive in one or more of these services for two years (24 months), Google may delete the content in the product(s) in which you're inactive."

In other words, Google at present has no plans to just start deleting your stuff willy-nilly. However, it's letting you know that, come June 1 2021, the clock is ticking.

Google goes into more detail on its support page, but is still frustratingly vague about whether or not it will actually delete your precious files. Thankfully, there's a Google-confirmed way to avoid the possibility.

"The simplest way to keep your data active is to periodically visit Gmail, Google Photos, and Google Drive (and/or collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, Jamboard and Sites) on the web or through an official Google app," explains the support page. "Make sure you're signed in and connected to the internet."

Notice the key phrase "through an official Google app." Thankfully, Google also explains that a third-party email client, as long as it loads, sends, or performs actions like deleting or reading emails will count.

But don't stress too hard. Google claims it will attempt to warn users "using email and notifications" before throwing their documents in the trash. It will do so, the Google support page explains, "at least three months" before the two-year mark.

Interestingly, the ability to delete the contents of users' accounts after a predetermined amount of time is actually a Google feature. It's called Inactive Account Manager, and it lets users instruct Google to delete their data after a set period of time. This makes sense if you don't want Google holding onto your data well after your death, but turning on that feature used to demonstrate a specific intention by a user.

Now, with Wednesday's update, Google has made it clear that it's no longer interested in being your forever storage locker. So make sure to check in on your files every now and then going forward, or Google might just take care of that growing pile for you.

UPDATE: Nov. 12, 2020, 9:20 a.m. PST: This piece has been updated to note that a third-party email client which loads, sends, or "Archives, deletes, labels, marks as read, stars, or performs any other email actions" is sufficient to keep your Gmail active.

Topics Google

Mashable Image
Jack Morse

Professionally paranoid. Covering privacy, security, and all things cryptocurrency and blockchain from San Francisco.

Mashable Potato

Recommended For You
Keep your files safer and more private with this permanent cloud storage solution
Koofr Cloud Storage: Lifetime Subscription (1TB)

Jimmy Kimmel has a brutal response to Pam Bondi tracking lawmakers' Epstein files search history
A man in a suit stands on a talk show stage. The caption at the bottom reads, "It's such a delicate balance between stupid and evil."



Jon Stewart jokes about finding his own name in Epstein files
Jon Stewart on 'The Daily Show.'

More in Tech
The Earth is glowing in new Artemis II pictures of home
One half of the Earth is seen floating in space through the open door of the Orion spacecraft.

Doomsday Clock now closest to midnight ever
A photograph of the Doomsday Clock, stating "It is 85 seconds to midnight."

Hurricane Erin: See spaghetti models and track the storm’s path online
A map showing the predicted path of Tropical Storm Erin.

Tropical Storm Erin: Spaghetti models track the storm’s path
A prediction cone for Tropical Storm Erin.

NASA to build a nuclear reactor on the moon by 2030, report states
The lunar surface.

Trending on Mashable
NYT Connections hints today: Clues, answers for April 4, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 4, 2026
Wordle game on a smartphone

NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

NYT Strands hints, answers for April 4, 2026
A game being played on a smartphone.

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!