Massive internet outage: Google services, Cloudflare, Spotify all down, users report

Update: June 13, 2025, 12:44 p.m. ET — Read our latest report on the possible causes of Thursday's internet outages.

UPDATE: June 13, 2025, 9:45 a.m. ET — Google Cloud reported that all services had "been fully restored" following the large-scale disruption on Thursday. The company pointed to a statement from Google Cloud CEO Thomas Kurian on X.

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Popular IT provider Cloudflare, meanwhile, reported it was fully recovered and that the outage on Thursday lasted a total of 2 hours and 28 minutes.

"We’re deeply sorry for this outage: this was a failure on our part, and while the proximate cause (or trigger) for this outage was a third-party vendor failure, we are ultimately responsible for our chosen dependencies and how we choose to architect around them," it wrote in a blog post.

UPDATE: June 12, 2025, 9:30 p.m. ET — At 9:27 p.m. ET, Google Cloud reported that "All the services are fully recovered from the service issue." An update from the company stated: "We will publish analysis of this incident once we have completed our internal investigation."

UPDATE: June 12, 2025, 6:50 p.m. ET — As of this writing, error reports at Down Detector have dwindled, and hosting platforms like Google Cloud and Cloudflare report that known issues were resolved. As for the cause of the widespread internet outages, a Cloudflare representative claimed that Google Cloud was responsible for the disruption. Read our original story below.

Is the entire internet down?

Around 2:30 p.m. ET on Thursday, June 12, users started reporting widespread service disruptions at popular websites and apps, including Twitch, Gmail, Discord, Nintendo Switch Online, Spotify, and dozens of other platforms. By 3:30 p.m., some services were restored, although ongoing outages continued.

The service Down Detector showed a spike in error messages across the internet, and users took to social media to complain of problems at their favorite websites. (Disclosure: Ziff Davis owns both Mashable and Down Detector.) Mashable reporters experienced problems accessing some Google services, such as Google Meet, when the outage first occurred.

Credit: Down Detector

Cloudflare, a popular IT management company that provides hosting services, is among the services disrupted by the massive internet outage. Cloudflare reported "Broad Cloudflare service outages" on its website on Thursday afternoon. The company initially reported that they are "continuing to investigate this issue." However, a more recent message stated, "We are starting to see services recover. We still expect to see intermittent errors across the impacted services as systems handle retried and caches are filled."

At the same time, a Google Cloud status page stated, "Multiple GCP products are experiencing Service issues."

According to Down Detector, the following sites are experiencing a spike in user error reports:

• Discord

• Google (Google Cloud, Gmail, Google Meet, and others)

• Spotify

• Twitch

• character.ai

• Rocket league

• Cloudflare

• Etsy

• Pokémon Trading card game

• Snapchat

• fuboTV

• Anthropic (maker of Claude)

• Shopify

• Gemini

• MLB.tv

• Doordash

• Ikea

• Equifax

• Marvel

• Vimeo

• Nintendo Switch Online

• Gitlan

• Calendly

Disruptions to services like Cloudflare, Google Cloud, and Shopify could cause ripple effects across the internet. And because the disruption occurred during work hours, frustrated workers are complaining of problems accessing tools like Google Meet. As of 3:35 p.m., many of the impacted websites appeared to be recovering, according to user reports on Down Detector.

On social media sites like X, confused users reacted in real-time to the widespread service disruptions across the internet.

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This is a developing story and will be updated as new details emerge.

UPDATE: Jun. 12, 2025, 4:40 p.m. EDT This story has been updated with additional details about the widespread internet service disruption. An earlier version of this story stated that Amazon Web Services (AWS) was impacted by the outages; however, an Amazon representative told Mashable this is not the case. An AWS spokesperson said, "Currently there are no board service issues with AWS."