Google says a reboot will fix 'glitch' that brought down Google Homes and Chromecasts
It's turning out to be a great day for service outages.
On Wednesday, several hours after Google Home speakers and Chromecasts across the world went down as the result of an unspecified "glitch," Google is advising users to reboot their devices to get them back online.
It's not clear what's caused the issue, but Google Home speakers were responding to commands by saying "there was a glitch, try again in a few seconds." That "glitch," whatever it was, was affecting the devices for more than 5 hours.
This Tweet is currently unavailable. It might be loading or has been removed.
Likewise, Chromecasts were also inoperable for several hours. Google hasn't commented on the source of either issue, or if the two are related, but the @MadebyGoogle Twitter account was busy Wednesday tweeting at angry users for hours letting them know a fix is on the way.
This Tweet is currently unavailable. It might be loading or has been removed.
This Tweet is currently unavailable. It might be loading or has been removed.
Now, the Made by Google Twitter account is advising users to reboot their devices in order to fix the issue. The company is also pushing out an automatic update that could take six hours to reach everyone affected by the glitch.
This Tweet is currently unavailable. It might be loading or has been removed.
Earlier in the day, when reached for comment, a Google spokesperson sent Mashable the following statement: "We're aware of an issue affecting some Google Home and Chromecast users. We’re investigating the issue and working on a solution."
But the extended outage left a lot of very unhappy people with trouble watching TV, controlling smart home gadgets, and listening to music.
This Tweet is currently unavailable. It might be loading or has been removed.
This Tweet is currently unavailable. It might be loading or has been removed.
This Tweet is currently unavailable. It might be loading or has been removed.
UPDATE: June 27, 2018, 3:42 p.m. PDT Updated with information from Google on a fix.
Topics Google Google Home Gadgets
Karissa was Mashable's Senior Tech Reporter, and is based in San Francisco. She covers social media platforms, Silicon Valley, and the many ways technology is changing our lives. Her work has also appeared in Wired, Macworld, Popular Mechanics, and The Wirecutter. In her free time, she enjoys snowboarding and watching too many cat videos on Instagram. Follow her on Twitter @karissabe.
