How to contact Target customer service for Black Friday 2024

Here's how to get the help you need, preferably from an actual person and not an AI chatbot.
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Customers exit a Target store on November 20, 2024 in Austin, Texas
Credit: Brandon Bell/Getty Images

After the chaos of Black Friday and Cyber Monday (we're still recovering), you may need to reach Target for order issues, returns, or product inquiries. Stolen packages, missing items, damaged goods, cracked TV screens — problems like this can add extra stress during the holiday season.

So, if you need some help, here’s how to get in touch with Target customer service.

1. Use Target’s Live Chat
For fast assistance, visit Target.com and scroll to the bottom of the page to find the "Contact Us" link. From there, you can start a live chat with a representative who can help with your issue.


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Target's online customer support uses a combination of automated prompts and human assistance. Fair warning, during events like Black Friday, be prepared to wait.

screenshot of Target online chat feature
Support times will be longer during peak shopping days. Credit: Screenshot courtesy of Target.com

2. Call Target Customer Service
You can also reach Target by phone at 1-800-440-0680. Customer service is available seven days a week, though expect longer wait times during this busy shopping season.

3. Reach Out on Social Media
Target is active on Twitter (@Target) and Facebook. A quick direct message or tweet can often get a swift response.

4. Visit a Target Store
If your issue is related to returns or exchanges, visiting a nearby Target location might resolve the problem faster. Bring the item and receipt for a smoother process.

Topics Black Friday

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