Zoom finally rolls out end-to-end encryption, but you have to enable it

The popular video-conferencing tool makes good on a promise to beef up the security of its calls.
 By 
Jack Morse
 on 
end-to-end encryption
Privacy looks good. Credit: Bob Al-Greene

Hey, would you look at that: A tech company actually followed through on a promise to respect its customers' privacy.

Total Time
  • 5 min
What You Need
  • Zoom App

Step 1: Step 1

For starters, you'll need a Zoom account (even a free one) to turn on end-to-end encryption.

Step 2: Step 2

Next, at least during the 30-day technical preview, "customers must enable E2EE meetings at the account level and opt-in to E2EE on a per-meeting basis."

Step 3: Step 3

It's also worth noting that everyone on the call has to have end-to-end encryption turned on or they won't be able to join the meeting. Also, you won't be able to call into an end-to-end encrypted meeting via phone.

Zoom announced Wednesday that, starting next week, it will finally make end-to-end encryption available for all users — both paid and free. This is a huge step toward securing its users' calls, and brings Zoom more in line with end-to-end encrypted competitors like FaceTime and Signal. Of course, there's a rather large catch: You have to turn the feature on yourself.

For the unfamiliar, end-to-end encryption is the industry gold standard and means (at least in theory) that no one other than the intended call participants — not even Zoom itself, and not law enforcement or hackers — can see or hear the contents of your call. Notably, Zoom is couching the launch as a "technical preview," and is soliciting feedback for the first 30 days. Even so, this is a positive step in the right direction.

So here's how to turn on end-to-end encryption for your Zoom calls because they won't magically do so on their own.

For starters, you'll need a Zoom account (even a free one) to turn on end-to-end encryption. Next, at least during the 30-day technical preview, "customers must enable E2EE meetings at the account level and opt-in to E2EE on a per-meeting basis."

end-to-end encryption
Turn it on. Credit: zoom

It's also worth noting that everyone on the call has to have end-to-end encryption turned on or they won't be able to join the meeting. Also, you won't be able to call into an end-to-end encrypted meeting via phone.

For the time being, Zoom says that "all meeting participants must join from the Zoom desktop client, mobile app, or Zoom Rooms."

While you can cram up to 200 people in an end-to-end encrypted Zoom call, some features will not immediately be available. According to Zoom, those include "[joining] before host, cloud recording, streaming, live transcription, Breakout Rooms, polling, 1:1 private chat, and meeting reactions."

Zoom will let you know a call is end-to-end encrypted by displaying a green symbol containing a lock (shown below) in the upper-left corner of the call.

end-to-end encryption
Oh hey, privacy! Credit: zoom

And, if you want to be extra sure the connection is secure (and make sure you're speaking to the correct person), you can do a verbal check of the host's security code. Though, realistically, the average user shouldn't have to worry about that.

end-to-end encryption
Looks good. Credit: zoom

Zoom says it plans to roll out additional security features throughout 2021. And we're looking forward to it.

SEE ALSO: The best messaging apps not owned by Facebook

Perhaps, just maybe, Zoom would consider making end-to-end encryption the default for all its calls? After all, prophylactics only work if you use them.

Related Video: Zoom’s newfound popularity is being exploited by hackers during coronavirus pandemic

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Jack Morse

Professionally paranoid. Covering privacy, security, and all things cryptocurrency and blockchain from San Francisco.

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