Your internet service provider shouldn't be allowed to spy on you, but they can (and will)

You don't have any choice, and that means you don't have much of a say in the matter.
 By  Dane Jasper  on 
Your internet service provider shouldn't be allowed to spy on you, but they can (and will)
A worried man uses his cell phone and you feel surrounded by secret agents; Shutterstock ID 606367991 Credit: Shutterstock / nuvolanevicata

Dane Jasper is cofounder and CEO of Sonic, the largest independent internet service provider in Northern California. 

Last week Senate Republicans voted to abolish vital internet privacy rules created by the Federal Communications Commission. Lobbyists for big telecom companies want these rules abolished, but Sonic disagrees, and we urge the House of Representatives to reconsider this attack on Americans’ privacy.

Consumers deserve their privacy when they use the Internet. Internet access is an essential part our lives today. The vibrant and dynamic ecosystem of amazing applications, tools, people and content has driven the growth of the internet, which in turn has transformed every aspect of society — from business, government and education to our privates lives. And it’s precisely the openness of the internet that has fueled this prosperity; its integrity is now being put into question.    

For carriers to advocate for the ability to monitor your use of the internet is, frankly, just as creepy.

When carriers threaten to monitor their subscriber’s use of the internet, it puts a trusted relationship with the public at risk. If your telephone company was advocating for the right to automatically monitor your audio telephone calls and sell what they hear, would this make you comfortable about using your phone? Of course not; it is a ridiculous concept. For carriers to advocate for the ability to monitor your use of the internet is, frankly, just as creepy.

The way people use the internet and the things they use it for is intimate and private — and it should remain that way. Whether it’s shopping, dating, seeking a job, emailing your lawyer or browsing a support forum, what you do on the internet is your own private business and should not be sold for profit by large corporations.

Our country’s founders recognized the importance of privacy, codifying in the fourth amendment the “...right of the people to be secure in their persons, houses, papers, and effects…” While this is in regards to government access, the point is the same for personal privacy — should an oligopoly carrier that you have no choice but to use have the right to follow your every virtual step?

And while we’re on the subject, we should be talking about another related concern: the oligopoly that hinders competition. Most American consumers have only one or two carriers to choose from that can deliver reasonable speed internet access.

It’s precisely this oligopoly that’s the real culprit — everything else including net neutrality is a mere symptom.

If consumers had more competitors to choose from, I believe the free market would achieve the outcome of both privacy protections and network neutrality. Carriers who sold your usage information or compromised access to some content would find that consumers moved to another service, and their business interests would result in better practices. It’s precisely this oligopoly that’s the real culprit — everything else including net neutrality is a mere symptom.

But Sonic, Ting, Google Fiber and a few others aside, Americans do not have enough competitive choice. Until that happens, regulation of privacy and neutrality in the internet ecosystem is critical.

This is critical moment for the history of the internet. It’s more important than ever for people to stand up for their rights to privacy because — and make no mistake — it affects everyone. The House has a chance to uphold this right - we hope they’ll make the right decision.

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Jason Abbruzzese

Jason Abbruzzese is a Business Reporter at Mashable. He covers the media and telecom industries with a particular focus on how the Internet is changing these markets and impacting consumers. Prior to working at Mashable, Jason served as Markets Reporter and Web Producer at the Financial Times. Jason holds a B.S. in Journalism from Boston University and an M.A. in International Affairs from Australian National University.

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