T-Mobile says iOS 10 is causing 'connectivity issues' for some users

Apple's iOS 10 troubles keep getting worse.
 By 
Karissa Bell
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Apple's iOS 10 troubles keep getting worse.

The latest version of the operating system is now apparently causing "connectivity issues" for T-Mobile users who have the iPhone 6, 6 Plus and iPhone SE, according to the company.

The carrier hasn't elaborated on the nature of the issue, but is now advising its customers to hold off on downloading the update if they have one of the affected models.


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In a tweet, the company said "Apple is working on a fix," and that it expects a permanent solution to roll out within the next 24 to 48 hours. In the meantime, T-Mobile is suggesting that those who have already downloaded the update restart their devices as a temporary fix.

On Twitter, T-Mobile users are reporting limited or, in some cases, no connectivity at all.

For Apple, the bug is the latest in a series of stumbles during the rollout. Earlier in the week, the iOS 10 update bricked some devices, an issue that Apple promptly fixed. Others have found NSFW images in some of Apple's new iMessage features.

Even so, early reports suggest that users have been quick to embrace the new operating system, with a report Thursday suggesting 15% of iOS users had already updated to the new system just one day after its release.

Topics iPhone

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Karissa Bell

Karissa was Mashable's Senior Tech Reporter, and is based in San Francisco. She covers social media platforms, Silicon Valley, and the many ways technology is changing our lives. Her work has also appeared in Wired, Macworld, Popular Mechanics, and The Wirecutter. In her free time, she enjoys snowboarding and watching too many cat videos on Instagram. Follow her on Twitter @karissabe.

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