Apple sets up a replacement program for certain defective iPhone 8 devices
Have you ever been the owner of a faulty iPhone 8? It might have been defective.
An Apple Support post dated Aug. 31, 2018 notes that the company has discovered a manufacturing defect in "a very small percentage" of iPhone 8 smartphones. Now that the issue is known, Apple is offering to fix anyone with an affected phone, free of charge.
"Affected devices may experience unexpected restarts, a frozen screen, or won't turn on," the post reads. So if you're experiencing any of those issues with your iPhone 8, it's probably time to set up a Genius Bar appointment.
Apple notes that the defective units in question were sold between Sept. 2017 and March 2018 -- the first six months of that model's life. Specifically, units sold in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S. may be affected.
The issue only affects iPhone 8, so if you have an 8 Plus, an X, or any other iPhone, you're safe.
If you think you have an iPhone that's one of those with a defective logic board, you can head over to the support page and check for yourself. All you'll need to do is type your phone's serial number into the text field on that page.
You'll also be able to find instructions on the same page for setting up a repair, whether it's in store, by mail, or with an authorized Apple service provider.
Adam Rosenberg is a Senior Games Reporter for Mashable, where he plays all the games. Every single one. From AAA blockbusters to indie darlings to mobile favorites and browser-based oddities, he consumes as much as he can, whenever he can.Adam brings more than a decade of experience working in the space to the Mashable Games team. He previously headed up all games coverage at Digital Trends, and prior to that was a long-time, full-time freelancer, writing for a diverse lineup of outlets that includes Rolling Stone, MTV, G4, Joystiq, IGN, Official Xbox Magazine, EGM, 1UP, UGO and others.Born and raised in the beautiful suburbs of New York, Adam has spent his life in and around the city. He's a New York University graduate with a double major in Journalism and Cinema Studios. He's also a certified audio engineer. Currently, Adam resides in Crown Heights with his dog and his partner's two cats. He's a lover of fine food, adorable animals, video games, all things geeky and shiny gadgets.
