Little girl sends BBC anxious letter about Big Ben, gets the perfect reply

This little girl is going places.
 By 
Sam Haysom
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

LONDON -- There are few things in Britain more iconic than Big Ben, the giant clock that stands out above London and spends its day cheerfully bonging away the hours.

Big Ben has appeared in films and TV series, and -- crucially to this story -- the sound of its bongs regularly feature on the intro to BBC Radio 4's news bulletins.

The problem is, Big Ben needs repairs -- and for a few months it's bongs (which are live on Radio 4, not pre-recorded) will be out of action.

As a regular Radio 4 listener, eight-year-old Phoebe Hanson was concerned by this.

"Phoebe, my daughter, wrote a letter to the PM show on BBC Radio 4 worried about how they are going to lead up to the 6 o'clock news with Big Ben being out of action next year," wrote her father Jon Hanson on Facebook. "She offered her services to fill in and say BONG for them, their response was priceless..."

The reply, sent by the BBC's Roger Sawyer, is indeed on-point.

Here's Sawyer's letter in full.

Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Brilliant work.

Topics BBC

Mashable Image
Sam Haysom

Sam Haysom is the Deputy UK Editor for Mashable. He covers entertainment and online culture, and writes horror fiction in his spare time.

Mashable Potato

Recommended For You
Matt Damon and Ben Affleck reveal how 'The Rip' was shaped by music...and Ben's mom
Matt Damon and Ben Affleck in "The Rip."

Ben & Jerry's Free Cone Day is back for 2026 — everything you need to know
A Ben and Jerry's Ice Cream shop sign

How to unblock BBC iPlayer for free
BBC iPlayer app on phone

Netflix's 'The Rip' trailer looks like a wild trust exercise
Steven Yeun and Teyana Taylor in "The Rip."

Elon Musk's X bans 'InfoFi' crypto projects for posting AI slop and reply spam
X logo on mobile device

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

Google launches Gemma 4, a new open-source model: How to try it
Google Gemma


What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!