Uber, Lyft passengers are too polite to tell drivers to be quiet

That's why there's "quiet mode."
 By 
Sasha Lekach
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

Even if you want to tell your ride-hail driver to STFU and drive in silence, most of us hold our tongues and let the driver prattle on.

Miss Manners would be pleased with the results of Gridwise's passenger and driver report out this week. After surveying 200 drivers and 1,500 riders in collaboration with the Migo on-demand ride aggregator app, Gridwise (a data analytics firm that tracks the ride-sharing industry) found 90 percent of passengers said they would never tell a driver to stop talking even if they're annoyed.

More than half of surveyed riders said they'd rather their driver stayed silent during the ride. More than 40 percent said their driver has annoyed them in some way, so it's not just constrained to talking too much.


You May Also Like

The survey covered a lot of annoyances drivers and passengers deal with when ride-sharing in Lyft and Uber trips around the U.S. Yes, the irritation goes both ways. A strong 83 percent of drivers said they've been annoyed by passengers, too.

But like passengers stifling their request for a quiet ride, only 21 percent of drivers said they've actually confronted riders about annoying behavior like talking too much, talking on the phone, playing music, or eating in the car.

Passengers do more than spill their guts verbally, they also barf in cars. A solid 35 percent of drivers said riders have thrown up during a ride. That's IN the car. Hopefully none of those drivers have exploited the throw-up cleaning fee that prompted "vomit fraud" alerts last year. Drivers were claiming passengers vomited in their cars to receive clean-up money for nonexistent upchucking.

If you're too timid to ask your driver to be quiet, you could always cough up more cash to get the job done. For an additional fee you can request "quiet mode" in Uber Comfort and other premium rides like Uber Black and not seem as rude. For drivers, barf-free mode doesn't exist yet.

Topics Uber lyft

Mashable Image
Sasha Lekach

Sasha is a news writer at Mashable's San Francisco office. She's an SF native who went to UC Davis and later received her master's from the UC Berkeley Graduate School of Journalism. She's been reporting out of her hometown over the years at Bay City News (news wire), SFGate (the San Francisco Chronicle website), and even made it out of California to write for the Chicago Tribune. She's been described as a bookworm and a gym rat.

Mashable Potato

Recommended For You
Lyft launches Lyft Teen for riders 13-17 years old
Two phone screens, one shows the Lyft app's map, the other displays the PIN verification screen.


Uber expands options for drivers, riders to opt out of men
The Uber app icon on a green phone background.

DoorDash drivers are getting paid to close Waymo car doors
Waymo robotaxi

How to tell if an Instagram password reset email is real
close-up view of Instagram app in the App Store

More in Tech

Trending on Mashable
NYT Connections hints today: Clues, answers for April 3, 2026
Connections game on a smartphone

Wordle today: Answer, hints for April 3, 2026
Wordle game on a smartphone

What's new to streaming this week? (April 3, 2026)
A composite of images from film and TV streaming this week.


You can track Artemis II in real time as Orion flies to the moon
Victor Glover and Reid Wiseman piloting the Orion spacecraft
The biggest stories of the day delivered to your inbox.
These newsletters may contain advertising, deals, or affiliate links. By clicking Subscribe, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy.
Thanks for signing up. See you at your inbox!