Updates are disabling Meta Quest headsets — but there's a workaround
Give or receive a gently used Meta Quest 2 or 3 for the holidays? If so, your augmented reality headset may have gone comatose after completing a suggested software update; similar complaints have flooded Reddit forums about the issue, How-to-Geek reports.
Meta's initial response to the problem was to offer out-of-warranty replacements for $150. Unsurprisingly, the response to that suggestion was not greeted well and the Meta help site came back with a stop-gap solution: Force a reboot of the headset by holding the power button for 45 seconds.
A more conventional solution is coming, according to Meta, but few details were provided.
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The bricking issue is solely affecting the Meta Quest 2 and 3 models, not the 3S model released in October. The Meta Quest offers immersive games, how-to videos, fitness apps, and Xbox experiences.
Topics Virtual Reality Meta
Neal joined Mashable’s Social Good team in 2024, editing and writing stories about digital culture and its effects on the environment and marginalized communities. He is the former editorial director of The Advocate and Out magazines, has contributed to the Los Angeles Times, Curbed, and Los Angeles magazine, and is a recipient of the Sarah Pettit Memorial Award for LGBTQ Journalist of the Year Award from the National Gay and Lesbian Journalists Association (NLGJA). He lives in Los Angeles with his family.
