MindBody crashes, yogis lose their cool
The fitness community awoke Thursday to harrowing news: that MindBody class-booking software was down.
MindBody is the major software platform used by ClassPass and exercise studios like FlyWheel, YogaWorks, PopPhysique, and others for online and mobile class booking. According to MindBody's incident timeline, users and studios began noticing outages early Thursday morning. It announced that it was experiencing system-wide outages at 8:17 a.m. Eastern Time. As of 3:15 pm ET Thursday, the system was back on mobile, but was still not functioning on desktop.
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Look, outages happen. But for the steadfast exercise devotees of MindBody, and the exercise companies that rely on the service to get butts on mats, this was really. Not. Cool.
MindBody users and studios immediately started roasting MindBody in the comments of the Instagram it posted in the early moments of the outage.
"This is such a mess. I’m out so much money today because everyone thinks the studio is closed. On the heels of you gouging our prices too," wrote @blackbird_yoga_studio in the comments.
Studios, yogis, and athletes also posted on their own social media in (somewhat good natured) despair. Many, of course, blamed Mercury Retrograde.
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Others were not down to clown. Instructors and studios blasted MindBody for costing them money, and for what users were saying is shitty service overall.
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"I'm just trying to cycle."
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Luckily, in these troubled times, some yogis still remembered to return to their breathing.
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Ohhhmmm.
Topics Cybersecurity
